Katherine Chua Soo Fern
NETS Solutions Pte Ltd
1
Certification
27
years of professional experience
Results-driven Project Manager with 10 years managing IT initiatives across government and commercial sectors. PMP-certified, skilled in Agile/Scrum methodologies, and adept at leading projects end-to-end. Expertise in coordinating cross-functional teams and aligning solutions with business objectives ensures effective transitions from deployment to support.
Work History
Assistant Vice President / Project Manager & Business Analyst
7 Years 2 Months- Plan, execute, and deliver IT projects on time, within scope, and budget.
- Led project teams, coordinated resources, and communicated with stakeholders to ensure project alignment.
- Monitored project performance and risks, implementing mitigation strategies to address issues proactively.
- Ensure alignment of IT solutions with business objectives and requirements.
- Oversee quality assurance, testing, and deployment of IT systems.
- Facilitated continuous improvement in delivery processes and methodologies to enhance overall project outcomes.
- Key Responsibilities:
Lead Consultant / Project Manager & Business Analyst
6 Years 1 Month- Directed end-to-end delivery of enterprise IT projects, ensuring alignment with scope, timelines, budgets, and quality standards.
- Partnered with stakeholders to define business requirements and translate them into technical solutions.
- Acted as Scrum Master to foster Agile practices, remove impediments, and ensure team productivity.
- Oversaw risk management, issue resolution, and change control processes to mitigate project risks and enhance delivery outcomes.
- Managed cross-functional teams and coordinated with vendors to facilitate execution and achieve project objectives.
- Key Responsibilities:
Senior Consultant / Project Leader
6 Years 5 Months- Facilitated delivery of enterprise IT systems by managing operations, maintenance, and enhancements.
- Collaborated with Project Managers to oversee teams and achieve service level agreements.
- Performed business analysis for finance and licensing modules, optimizing functionality within government systems.
Software Engineer / Consultant
7 Years 7 Months- Analyzed user requirements and ensured feasibility within time and cost constraints.
- Analyzed user requirements to determine feasibility within time and cost constraints, guiding project planning.
- Created technical documentation and supported system enhancements, facilitating user adoption and ongoing maintenance.
Education
Bachelor - Computing (System Development)
Diploma - Information Technology
Skills
Project delivery management
Scrum facilitation
Stakeholder engagement
Stakeholder management
Technology Enablement: DevOps practices
CI/CD pipeline support
cloud solution delivery
Accomplishments
- End-to-End Delivery: Directed IT projects from implementation through maintenance, ensuring smooth transitions, sustained performance, and business alignment.
- Agile & Hybrid Leadership: Managed cross-functional teams as Project Manager and Scrum Master, improving delivery predictability and stakeholder confidence.
- Risk & Change Control: Established effective frameworks to mitigate risks, resolve issues, and manage change in complex, multi-stakeholder environments.
- Business Analysis Expertise: Led requirements elicitation, stakeholder engagement, and gap analysis, translating business needs into functional and non-functional specifications.
- Lifecycle Requirements Management: Ensured traceability from business needs through specifications, testing, deployment, and ongoing support.
- Delivery Excellence: Consistently recognized for clear communication, structured execution, and translating complex business needs into practical IT solutions.
Certification
Project Management Professional (PMP) – Valid until Jun 2029, Professional Scrum Master I – Issued Nov 2014
Timeline
Assistant Vice President / Project Manager & Business Analyst
NETS Solutions Pte Ltd
08.2019 - CurrentRead More
Lead Consultant / Project Manager & Business Analyst
NCS Pte Ltd
07.2013 - 08.2019Read More
Senior Consultant / Project Leader
NCS Pte Ltd
01.2007 - 06.2013Read More
Software Engineer / Consultant
NCS Pte Ltd
05.1999 - 12.2006Read More
Temasek Polytechnic
Diploma from Information Technology
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Monash University
Bachelor from Computing (System Development)
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