KATE FOO
Customer Relations/ Oprations
Summary
Over 20 years of international supply chain operations expertise. Specialize in continuous improvement and superior service delivery. Effectively manages supply trends, seeks opportunities for growth, and launches new strategies to deliver company’s objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
Work History
VIP Operation Senior Manager
RESORTS WORLD AT SENTOSA PTE LTD
12.2018 - 6 2023
- Implemented and developed operational standards, policies and procedures.
- Provided strong leadership to enhance team productivity and morale.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
- Identified cost improvement changes and cost savings plans to increase company savings.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Consolidated vendors and renegotiated contracts to optimize costs.
Customer Service/ Supply Chain Manager
CEPHEID SINGAPORE PTE LTD
01.2014 - 01.2018
- Responsible for implementing, improving and sustaining benchmark Supply, Demand and SOP in the Asia Pacific and as well as China, Australia and New Zealand.
Global Outsourcing Senior Engineer
STMICROELECTRONICS PTE LTD
03.2006 - 05.2008
- Established and maintained productive working relationships with stakeholders.
- Identified needed parts to keep equipment in top operating condition.
- Implemented cost-saving measures, reducing overall expenses without compromising quality or functionality of deliverables.
- Promoted teamwork and demonstrated effective communication skills to improve collaboration among personnel.
- Collaborated with stakeholders to define project requirements, establish goals, and develop actionable strategies for success.
- Streamlined communication between engineering and other departments, fostering collaboration and synergies across the organization.
- Evaluated vendor proposals to select the most suitable partners based on cost-effectiveness, capabilities, delivery schedules, and overall value proposition.
Senior Planning Engineer
STMICROELECTRONICS PTE LTD
04.1997 - 03.2006
- Managed key account, which contributes > 50% of the business.
- Created detailed long-term plans and daily production schedules while overseeing manufacturing projects.
- Prepared detailed project estimates and reports for management review.
Education
Diploma in Marketing Management -
STAMFORD GROUP OF COLLEGES
Skills
Driving Customer Service Focus
E2E Supply Chain Management
Backlog Management
Global Demand Planning
SAP
Office Management/ Administrative
Inventory Management
3PL Management
Operations Management
Analytical Mind
P&L Management
Crisis Management
Availability
Immediate
Timeline
VIP Operation Senior Manager
RESORTS WORLD AT SENTOSA PTE LTD
12.2018 - 6 2023
Customer Service/ Supply Chain Manager
CEPHEID SINGAPORE PTE LTD
01.2014 - 01.2018
Global Outsourcing Senior Engineer
STMICROELECTRONICS PTE LTD
03.2006 - 05.2008
Senior Planning Engineer
STMICROELECTRONICS PTE LTD
04.1997 - 03.2006
Diploma in Marketing Management -
STAMFORD GROUP OF COLLEGES
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