Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Operations Manager
AMUNA
09.2024 - Current
Company Overview: Food & Beverages
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Maintain strict adherence to Singapore Food Agency (SFA) regulations, achieving compliance in hygiene audits.
Develop and introduce new menu items, leading to a 50% increase in sales and customer’s satisfaction.
Developed and maintained relationships with external vendors and suppliers.
Handle customer feedback and resolve complaints promptly, maintaining a positive stall reputation.
Increased profit by streamlining operations.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
Mechanical Project Engineer/Manager
Konecranes/ Mhe-Demag
12.2021 - 09.2024
Company Overview: Business: Crane manufacturers
Attend project planning meetings to coordinate mechanical system designs with structural and architecture teams, mitigate design conflicts and coordinate delivery timelines.
Collaborated with cross-functional teams to successfully complete complex engineering projects on time and within budget.
Exceeded client expectations consistently by delivering high-quality results tailored to their unique needs while adhering to agreed-upon timelines and budgets.
Evaluated final product's overall performance, reliability, and safety.
Interfaced with development engineers, project leads and suppliers to resolve quality issues.
Suggested cost saving proposals on make-versus-buy analysis or alternative sourcing.
Communicated project requirements and areas for improvement in design review meetings.
Reviewed technical drawings developed by CAD technicians and drafters.
Liaised effectively between Project department and warehouse facility.
Applied mechanical problem-solving skills
Educated clients on more energy-efficient and long-term cost savings solutions for old systems that meet project requirements for timelines and budgets.
Troubleshot and diagnosed equipment issues, quickly made plans for repairs, and monitored use to rectify issues.
Developed internal processes and plans for mechanical verification, product development and factory processes.
Performed pre-construction, quality, and safety management.
Surveyed potential project sites. checking for space restrictions, mechanical feasibility, and manufacturers guidelines.
Identified suitable materials for production use that aligned with environmental concerns and budget constraints.
Designed budgets and cost estimates for projects with speed and accuracy while working closely with clients, drafters, and employees to determine best courses of action.
Delegated tasks to entry-level engineers, closely monitoring work to monitor quality, maintain speed and exceed weekly project goals.
Reviewed designs and counseled clients on courses of action to remedy issues while staying under-budget and sticking to timelines.
Incorporated solutions that met various project challenges.
Produced Method of statement for installation and instruction manual of products.
Did risk assessment of site prior to work
Application Engineer (Mechanical)
BOSSARD
12.2019 - 10.2021
Company Overview: Business: Fastening Technology
Create newsletters for social media platforms
Conducted internal training on product development and technical specifications on products.
Proposal to customers on product application and knowledge
Walk the line of workstation and workshops suggestions at customer site on service recommendations
Mechanical testing on products; vibration testing, hardness testing, material composition testing, plating thickness testing ect.
Product quality checks on materials.
Quality test plan creations according to standards for new products using SAP system.
Worked within applicable standards, policies, and regulatory guidelines to promote safe working environment.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Worked with customers to understand needs and provide excellent service.
Developed and maintained courteous and effective working relationships.
Resolved problems, improved operations, and provided exceptional service.
Proved successful working within tight deadlines and fast-paced atmosphere.
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Increased customer satisfaction by resolving issues timely.
Managed all mechanical engineering and Maintenance projects with acute sense of team needs and flexibility to support different aspects of design process for the Singapore naval vessels.
Applied best practices of mechanical engineering.
Read and analyzed blueprints and project documentation to develop workflows and strategy.
Managing the operations of the water systems maintenance of the vessel.
Ordered and inventoried supplies for projects, reaching out to component suppliers to keep deliverables on track for completion.
Communicated with engineering team to discuss methods to improve process and performance.
Utilized acute attention to detail with exceptional focus and working knowledge of components and functions of each.
Managing and planning of workshop servicing of components.
Worked closely with technicians and assisted with testing of boat system.
Managing and planning of logistics requirement for major and minor deployment of men and vessel components.
Assisted field inspections to maintain successful product operation and client contentedness.
Handling of highly sensitive documents through work process.
Solved problems with chaotic implications through step-by-step diagnosis and comprehensive analysis.
Perform Planned Maintenance Schedule and Corrective maintenance.
Raise purchase requisition for materials needed.
Supervise workers and overlook on projects given.
Servicing of mechanical components. Eg. Replacement or spares, ect.
Guiding the Trainees to have more understanding in the Vessel and its maintenances.
Ensure vessel safety rules are implemented and carried out.
Systems worked on
I. Piping
II. Fresh water
III. Sea water
IV. Bilge
V. Hydraulic
VI. Ventilation
Projects:
6 yearly overhauls of 2 vessels
Yearly overhauls of 2 vessels
Overseas Training- Germany
Damage Control and Fire Fighting (Equipment handling)- thyssenkrupp
Reverse Osmosis fresh water generator- ROCHEM Technical Services GmbH
Assistant Structural/ Production Engineer
Megaway engineering and trading Pte Ltd
12.2010 - 03.2013
Company Overview: Business: Offshore rig building
Created engineering documentation for manufacturing processes and equipment specifications.
Decreased in-house production issues by establishing and coordinating sub-contracting and outsourcing requirements and processes.
Procured raw materials essential for supply chain by negotiating with supply chain vendors.
Read and analyzed blueprints and project documentation to develop workflows and strategy.
Plan out cutting plan and coordinate projects.
Reviewed product designs for manufacturability or completeness.
Check dimensions according to drawings
Performed root cause analysis and implemented corrective actions.
Execute drawings and fabricate steel structures.
Completed and submitted monthly and yearly reports to support executive decision making.
Arrange and conduct load test on structure or electrical hydraulic equipment when required.
Analyzed product and process and provided actionable solutions for changes to processes, products, or quality standards.
Arrange for delivery of completed projects and deliver before given deadline.
Communicated with other team members to enhance process and performance.
Ensure safety rules are imposed and followed by workers daily.
Supervised entire production process and prepared proper documentation for dispatch.
Identified risk mitigation actions to reduce injuries, accidents and hazards in production environment.
Investigated and proposed corrective actions for quality issues.
Additional daily routines: - Check on confines spaces and certify entry permits. Toolbox briefing with workers on shipyard and general safety before commencement of work.
Inspected all machines and equipment and provided necessary repairs.
Projects worked on:
I. Rig Building: Derrick Equipment Set (DES)
II. DSTA : Hydraulic Badge Ramp
Private Home Tutor- Part Time
Self Employed
01.2021 - Current
Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
Planned lessons for allotted time to strengthen weak subjects and build skills.
Created tailored lesson plans and study guides to teach and assist students in area of study.
Taught students remotely using online video chat platform and other delivery channels.
Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
Met with parents to discuss student progress and address concerns.
Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Identified learning needs and implemented fun and engaging learning activities to help students advance.
Met with students and discussed educational goals and expectations.
Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
Prepared lesson plans to meet goals identified in students' individualized study plans.
Maintained tutoring records to adjust instruction and update parents on student progress.
Education
Bachelor of Science - Mechanical Engineering
Nanyang Technological University
07.2019
Diploma - Mechatronics Engineering
Temasek Polytechnic
10.2010
Skills
Damage Control and Fire Fighting (Equipment handling)- thyssenkrupp
Reverse Osmosis Fresh Water Generator-ROCHEM Technical Services GmbH
Lean Six Sigma (green Belt)
Computer Skills
Microsoft Office
Operations management
Customer service
Team leadership
Microsoft Outlook
Cloud Services
Auto- Cad
SAP
Operational efficiency
Teamcenter
Problem-solving
Certification
Damage Control and Fire Fighting (Equipment handling)- thyssenkrupp
Reverse Osmosis Fresh Water Generator- ROCHEM Technical Services GmbH