Kashyap Trivedi
Summary
Accomplished SAP Product Manager with over 14 years of experience, including a decade at Cognizant Technology Solutions, specializing in SAP Finance and Controlling implementation. Excelled in project planning, methodologies development, and stakeholder communication, achieving savings through process automation. Demonstrates strong teamwork and a results-driven approach, with a proven track record in enhancing operational efficiency and customer satisfaction.
Overview
15
15
years of professional experience
Work History
SAP Product Manager
Cognizant Technology Solutions Asia Pacific Pte Lt
06.2019 - Current
- Managed stakeholder expectations effectively throughout the entire product development process.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Improved product functionality with innovative design solutions, resulting in increased sales conversions.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Optimized product performance with data-driven analysis and continuous improvement initiatives.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Analyzed competitive landscapes to identify market opportunities, informing strategic business decisions.
- Streamlined internal communication, implementing agile methodologies to enhance team productivity and project transparency.
- Increased customer satisfaction, gathering and incorporating extensive user feedback into product improvements.
- Led cross-functional teams to deliver new product features on schedule, fostering collaboration between engineering, marketing, and sales departments.
Senior Consultant ERP SAP
Cognizant Technology Solutions India Private Ltd
10.2017 - 05.2019
- Project Support & Functional minor enhancement for SAP Finance- Configure/change configuration based on the ticket, carry out testing before handover to the users, test development objects and give feedback to the technical team, meet project SLAs, give ticket resolution feedback to the customer.
- Keep track of timelines and deliverables with respect to the functional area; Communicate with client and project team when necessary.
- Contribute towards driving functional change management in engagements as needed - convince/guide the customer to move from an existing solution to a new solution.
- Update knowledge articles in the knowledge management repository; Create knowledge articles on the problem, workaround solutions; Maintain knowledge management database; Prepare collaterals, publications, technology papers etc. for distribution and submit to supervisor for review.
- Conduct gap analysis to analyze the as-is and would-be state of the business; Provide guidance in creating solutions for the gaps; Confirm technical feasibility of solution; Design end to end solution for the client and plan for integration.
- Understand context of different clients to suitably structure solution implementation.
- Detail out customization requirements/ configuration changes required; Obtain approval and validation on solution developed. Implementation & Testing.
- Work on process improvements and automation after Understand stakeholders' pain points, business objectives and organization culture.
Consultant ERP SAP.
Cognizant Technology Solution India Private Ltd.
01.2017 - 09.2017
- Interacted with client for requirements gathering and analysis for supplier finance payment functionalities.
- Developed supplier finance functionalities under lead consultant.
- Developed SEPA direct debit Functionalities.
- Involved in discussion with different banks to set up electronic Bank statements (EBS) functionality in SAP Bank Communication management (SAP –BCM)
- Involved in discussion to set up electronic Bank statements for different swift formats.
- Set up In-house cash payments and supplier finance payments for County China.
- Involved in testing and demo for custom SAP exposure management to migrate forex deals from SAP Treasury.
- Involved in aftercare support to resolve issue after project Go live.
- Involved in support pack upgrade project to resolve upgrade related issue and do the correction as per Business requirement.
- Set up In-house cash center and Bank communication Management for payment, direct debit, supplier finance payments.
- Set up payment on behalf concept in In-house cash center
- Integrating supplier finance flow in payment process.
- Set up different payment methods to align different payment type viz. ACH, High Value, Book transfer, international and check payments.
- Set up of FI payment method and Bank determination at company code level.
- Setting up payment file as per the country validation rule for different banks.
- Set up payment factory for Non In-house cash user countries and set up payment process.
- Set up Bank statement for processing using MT940 and BAI2
- Involved in to set up support and maintenance team after project Go live
Consultant ERP SAP
Cognizant Technology Solutions Benelux BV
06.2016 - 01.2017
- Interacted with client for requirements gathering and analysis for supplier finance payment functionalities.
- Developed supplier finance functionalities under lead consultant.
- Developed SEPA direct debit Functionalities.
- Involved in discussion with different banks to set up electronic Bank statements (EBS) functionality in SAP Bank Communication management (SAP –BCM)
- Involved in discussion to set up electronic Bank statements for different swift formats.
- Set up In-house cash payments and supplier finance payments for County China.
- Involved in testing and demo for custom SAP exposure management to migrate forex deals from SAP Treasury
- Involved in aftercare support to resolve issue after project Go live.
- Involved in support pack upgrade project to resolve upgrade related issue and do the correction as per Business requirement.
- Set up In-house cash center and Bank communication Management for payment, direct debit, supplier finance payments.
- Set up payment on behalf concept in In-house cash center
- Integrating supplier finance flow in payment process.
- Set up different payment methods to align different payment type viz. ACH, High Value, Book transfer, international and check payments.
- Set up of FI payment method and Bank determination at company code level.
- Setting up payment file as per the country validation rule for different banks.
- Set up payment factory for Non In-house cash user countries and set up payment process.
- Set up Bank statement for processing using MT940 and BAI2
- Involved in to set up support and maintenance team after project Go live
Consultant ERP SAP.
Cognizant Technology Solution India Private Ltd
07.2014 - 05.2016
- Working with business user and business stake holders to identify the business requirements in SAP Financial (SAP-FI)
- Working with business user and business stake holders to identify the business requirements in SAP Treasury.
- Working on corrective change in which it includes requirement gathering from business user for defect in current business process, try to replicate same scenario in the test system, creates the defect correction in the development system, import the correction after UAT in the production system.
- Working on new requirement of business for SAP FI and SAP In house Cash which includes requirement gathering from business for new business process, preparing the business process document.
- Implement the new functionality in SAP system for Roll project of SAP FI and SAP In House Cash.
- Involved in Regression system testing for Roll out, Upgrade and Support Projects
- Involved in Release Planning and management for Roll out, Upgrade and Support Projects.
- Involved for project Go live for SAP FI and In house cash roll out Project.
- Coordinated / Plan cutover and go-live activities in the FI area.
- Hands on experience with Bank Commination Management in SAP- FSCM.
- Hand on experience to set up external and Internal Bank statement.
- Coordinate with the user for user acceptance test (UAT) in the test system and the production system for SAP-FI and SAP- Treasury.
- Recommend optimal solutions for any issue related to SAP FI and SAP Treasury to the business users.
- Coordinating with SAP users for giving acceptable solutions to problems, queries raised by SAP Treasury users by using ITIL process.
- Worked on SAP Financial supply chain management (SAP- FSCM) system refresh. Gather all the information from the business user to replicate same system as production for test system.
- Worked on pre refresh activates such as maintain all the SAP customization of the system by taking the backup of the system.
- Worked on post refresh activities such as test all the business scenarios in the quality system. Provide correction if and defect in the current business process for SAP FSCM system.
- Co-ordinate with other business vendors who are responsible for integration systems such as SAP process integration (SAP PI)
- Working on service request from business user for master data maintenance for SAP Financial, SAP treasury.
SAP Treasury Consultant
SCORG International Consulting Pvt. Ltd.
03.2013 - 06.2014
- Maintained detailed records of all support interactions, enabling accurate reporting and informed decisionmaking.
- Implemented proactive monitoring measures, preventing potential system failures and ensuring uninterrupted service delivery.
- Coordinate with the user for user acceptance test (UAT) in the test system and the production system for SAP-FI and SAP- Treasury.
- Working on corrective change in which it includes requirement gathering from business user for defect in current business process, try to replicate same scenario in the test system, creates the defect correction in the development system, import the correction after UAT in the production system.
- Assisted in the development of knowledge base articles, empowering clients to find answers independently when possible.
- Mentored junior consultants in best practices for providing exceptional customer service and technical expertise.
Associate Consultant – SAP Financial.
ABM Knowledgeware Ltd.
09.2011 - 03.2013
- Mentored junior team members, sharing expertise, knowledge, and best practices to enhance overall team performance.
- Enhanced client satisfaction by providing tailored solutions and recommendations for their business needs.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Helped team of 5 lead consultants optimize efficiency of current systems by conducting training sessions.
- Collaborated closely with cross-functional teams to devise effective strategies and action plans for clients'' businesses.
Senior Process Executive- Operations.
Infosys BPO Ltd.
06.2009 - 09.2011
- · Worked for Finance and Accounts (F&A) process
- · Involved in Accounts Payable Process (Procure to Pay).
- · Procurement/Sourcing Activities- Purchase Order (PO), Work Order (WO).
- · Payment Activities, Invoice Processing, Invoice Processing/Matching.
- · Referring final invoices with master data to make sure, it fulfills all requirements to make payment.
- · Executing payments for business through SAP Financial.
- · Post Payment Activities including coordinate with business to confirm with SAP- In House Cash (SAP-IHC)
- · Coordinate and manage team to meet daily and monthly Service Level Agreement (SLA).
- · Maintain Service Level Agreement (SLA) data and present in monthly review meeting to senior managers.
- · Resolving the clients issue after processing the payments to client’s treasury.
- · Providing first line support to SAP end user, Worked as SAP key user.
- · As a SAP key user, coordinate with SAP treasury user and IT consultant to make sure payments reached to vendor on time.
- · Coordinate with SAP treasury user if any defect found in the payment process through SAP FI.
- · Provide test document to functional and technical consultants for the defect in payment process.
- · Provide the business process document s to technical consultants after translating the business process information in SAP-FI.
- · Support for end to end FI-AP including the Vendor Groups / Number Ranges, Automatic Payment Program, Check Settings Configured AP integrations to MM for various material movements (Automatic Account Assignments), Worked on LIV (Logistics Invoice verification), linking of Vendor documents with EDI.
- · Coordinate with Business user for User Acceptance Test (UAT) SAP FI-AP process.
- · Provide resolution to business users to any issue for Automatic payment process (APP) in SAP-FI.
- · Created user manual and training documents and conduct training for business user for new functionality in SAP FI.
- Created reference documents to provide guidance and advice to business user to maintain the functionality for APP in SAP-FI, therefore after executing the payments in SAP-FI, payment couldn’t reject or return.
Education
MBA - Finance
Edith Cowan University
Australia10.2008
Bachelor of Commerce (Accounting And Auditing)
Gujarat University
Ahmedabad, India06.2004
Skills
- Teamwork and Collaboration
- End to End Feature Delivery
- Timeline Management
- SAP finance and controlling configuration
- Business Process Analysis
- ERP Roll outs and Enhancements
- Resource Allocation
Languages
English
Advanced (C1)
Gujarati
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Timeline
SAP Product Manager
Cognizant Technology Solutions Asia Pacific Pte Lt
06.2019 - Current
Senior Consultant ERP SAP
Cognizant Technology Solutions India Private Ltd
10.2017 - 05.2019
Consultant ERP SAP.
Cognizant Technology Solution India Private Ltd.
01.2017 - 09.2017
Consultant ERP SAP
Cognizant Technology Solutions Benelux BV
06.2016 - 01.2017
Consultant ERP SAP.
Cognizant Technology Solution India Private Ltd
07.2014 - 05.2016
SAP Treasury Consultant
SCORG International Consulting Pvt. Ltd.
03.2013 - 06.2014
Associate Consultant – SAP Financial.
ABM Knowledgeware Ltd.
09.2011 - 03.2013
Senior Process Executive- Operations.
Infosys BPO Ltd.
06.2009 - 09.2011
MBA - Finance
Edith Cowan University
Bachelor of Commerce (Accounting And Auditing)
Gujarat University
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