Karuppaiah Kavitha

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Executed record filing system to improve document organization and management.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

• PAX SERVICE for SINGAPORE AIRLINES
• Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.

• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

• Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

• Improved student reading skills by implementing phonics-based instruction and guided reading activities.
• Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
• Promoted learning through play with engaging activities, games and lessons.
• Promoted a positive learning environment with the use of collaborative group work and hands-on activities.

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