KARTISAN GUNAMANI
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
14
14
years of professional experience
Work History
Regional Security Operation Centre Manager
JOHNSON & JOHNSON INT'L(SINGAPORE) PTE LTD
09.2022 - Current
- The Regional Risk Operations Center (RSOC) manager is responsible for the management of the RSOC team, its compliance with processes and procedures, as well as its overall operation including its alignment with emerging threats and global incidents.
This further includes responsibility for quality assurance of overall RSOC activity and the well-being and ethical conduct of those working in the RSOC.
RSOC manager must also be familiar with multiple platforms including web-based solutions, phone, email, radio, etc.
RSOC manager will support the planning and performance of day-to-day operations, crisis events, and long-term strategic planning. - Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep the business operating within budget and increase profits.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented a mentoring program to promote positive feedback and engagement.
- Established team priorities, maintained schedules, and monitored performance.
Security Operation Centre Supervisor
Securitas & Risk Solutions PTE LTD
06.2021 - 08.2022
- Perform supervisory duties in manning of Regional Security Operation Centre to monitor and manage all security incidents, crises, and risks. affecting Walt Disney offices across the Asia Pacific & Middle East Region.
- Ensure that all policies and procedures concerning security measures and emergency evacuation procedures are properly implemented and adhered to.
- Analyzing and investigating rising security threats and risks.
- Monitor and ensure all systems in the Regional Security Operation Centre are in working order.
- Preparing periodic reports, travel advisories, and news-breaking.
- Managing and monitoring Security Systems (Lenel & Genetec) such as CCTV, Security Access Control, and Alarm Systems.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Senior Security Supervisor
Securitas Guarding Services Pte Ltd
12.2020 - 06.2021
- Managing over 50 Security Officers on day-to-night operations & escalating all issues on security promptly
- Enhanced security measures by implementing innovative surveillance techniques and technologies.
- Reduced safety incidents by conducting regular risk assessments and addressing potential vulnerabilities.
- Improved emergency response times through development of efficient protocols and staff training programs.
- Streamlined communication between security personnel, ensuring timely updates on potential threats or ongoing incidents.
- Collaborated with law enforcement agencies to maintain a safe environment for all employees and visitors.
- Developed comprehensive security policies and procedures, facilitating consistent adherence to best practices across the organization.
- Conducted thorough investigations into reported incidents, identifying root causes and implementing preventive measures.
- Managed access control systems, ensuring authorized entry to restricted areas while preventing unauthorized intrusions.
- Oversaw incident reporting processes, maintaining accurate records for regulatory compliance purposes.
- Coordinated crisis management efforts during critical incidents, effectively mitigating risks and minimizing disruptions to operations.
- Oversaw routine maintenance of security equipment, ensuring optimal performance at all times.
- Conducted regular audits of physical security measures, identifying areas for improvement and recommending appropriate solutions.
- Inspected security design features, installations, and programs to verify compliance with applicable standards and regulations.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Collaborated with management to develop security policies and procedures.
- Responded swiftly to security incidents and effectively resolved security issues.
- Kept team compliant with security protocols and appearance standards.
- Managed security policies and procedures to promote safety and security of personnel and assets.
Regional Security Operation Centre, Senior Executive
Securitas Guarding Services
05.2015 - 08.2020
- Perform supervisory duties in manning of Regional Security Operation Centre to monitor and manage all security incidents, crisis and risk which affecting Deutsche Bank offices across Asia Pacific Region
- Ensure that all policies and procedures with regards to security measures and emergency evacuation procedures are properly implemented and adhere to
- Analyzing and investigating on rising security threats and risk
- To report all unusual incidents and take appropriate actions if needed
- Monitor and ensure all systems in the Regional Security Operation Centre are in working order
- Preparing of periodic reports, travel advisories and news breaking
- Managing and monitoring of Security Systems (Honeywell & Siemens) such as CCTV, Security Access Control and Alarm System.
Covert Security, Team Lead
Marina Bay Sands (Singapore) Pte Ltd
02.2012 - 05.2015
- Improved field operations efficiency by implementing innovative data collection and reporting techniques.
- Improved team efficiency through collaborative efforts with law enforcement agencies and sharing relevant information.
- Strengthened relationships with informants, ensuring a steady flow of valuable intelligence to support ongoing investigations.
- Maintained strict confidentiality during all phases of investigations, safeguarding sensitive information from unauthorized access or disclosure.
- Completed extensive training programs in surveillance, intelligence gathering, and other specialized skills relevant to an Undercover Investigator role.
- Demonstrated strong analytical skills in reviewing evidence, identifying patterns, and developing solid conclusions to support case resolution.
- Collaborated with other law enforcement agencies on joint investigations, expanding the reach and effectiveness of investigative efforts.
- Enhanced security measures by implementing effective team training programs and protocols.
Police Officer
Singapore Police Force
02.2010 - 02.2012
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
- Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Developed strong rapport with local business owners to address concerns about crime or vandalism affecting their establishments.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergencies.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Supported supervisors with administrative tasks such as scheduling shifts and managing equipment inventory, increasing department efficiency and organization.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Talked regularly with citizens to establish rapport and become a familiar presence in the area.
- Investigated and reported crimes, accidents, offenses, and property damage.
- Conducted witness interviews and gathered details regarding incidents to determine the best course of action.
- Answered emergency calls for help from citizens and business owners.
- Thoroughly analyzed criminal information and processed crime scenes.
Education
Skills
- Security resource allocation
- Professional Demeanor & Attention to Detail
- Teamwork and Collaboration
- Incident Reports
- Safety and security regulations
- Security team management & Staff Performance Assessments
- Time Management
- Analytical Skills & Creative Problem-Solving
- Training Drills
- Alarm Systems & CCTV Monitoring
- Goal Setting
- Attention to Detail
Languages
English & Tamil
Timeline
Regional Security Operation Centre Manager
JOHNSON & JOHNSON INT'L(SINGAPORE) PTE LTD
09.2022 - Current
Security Operation Centre Supervisor
Securitas & Risk Solutions PTE LTD
06.2021 - 08.2022
Senior Security Supervisor
Securitas Guarding Services Pte Ltd
12.2020 - 06.2021
Regional Security Operation Centre, Senior Executive
Securitas Guarding Services
05.2015 - 08.2020
Covert Security, Team Lead
Marina Bay Sands (Singapore) Pte Ltd
02.2012 - 05.2015
Police Officer
Singapore Police Force
02.2010 - 02.2012
Professional Development
- Behavioral Skills Course awarded by Singapore Police Force
- Detecting Impersonator Course by Marina Bay Sands Pte Ltd (In-house Training)
Wsq Courses Attended
- WSQ Diploma in Manage and Resolve Conflict in Security Environment
- WSQ Diploma in Achieve Work Effectives in Security Environment
- WSQ Diploma in Manage Security Agency within Legal Framework
- WSQ Full Advanced Certificate in Security Supervision
- WSQ Certificate in Handle Counter Terrorism Activities
- WSQ Certificate in Service Excellence
Software And Security Systems Trained
- Microsoft Office Skills (Excel, Word, Powerpoint & Outlook)
- Siemens, Honeywell & Ccue 9000 CCTV, Alarm and Integrated Access systems
- Worldcue travel risk software
Personal Information
- Ethnicity: Indian
- Citizenship: Singapore Citizen
- Date of Birth: 12/13/88
Awards
- 23 'Grazie' Recognition Awards
- Commissioner of Police Award
- 5 Jurong Police Division Commander's Awards
- Certificate of Appreciation for Singapore Youth Olympics Games (SYOG) 2011'
Professional Development
- Behavioral Skills Course awarded by Singapore Police Force
- Detecting Impersonator Course by Marina Bay Sands Pte Ltd (In-house Training)
Wsq Courses Attended
- WSQ Diploma in Manage and Resolve Conflict in Security Environment
- WSQ Diploma in Achieve Work Effectives in Security Environment
- WSQ Diploma in Manage Security Agency within Legal Framework
- WSQ Full Advanced Certificate in Security Supervision
- WSQ Certificate in Handle Counter Terrorism Activities
- WSQ Certificate in Service Excellence
Software And Security Systems Trained
- Microsoft Office Skills (Excel, Word, Powerpoint & Outlook)
- Siemens, Honeywell & Ccue 9000 CCTV, Alarm and Integrated Access systems
- Worldcue travel risk software
Personal Information
- Ethnicity: Indian
- Citizenship: Singapore Citizen
- Date of Birth: 12/13/88
Awards
- 23 'Grazie' Recognition Awards
- Commissioner of Police Award
- 5 Jurong Police Division Commander's Awards
- Certificate of Appreciation for Singapore Youth Olympics Games (SYOG) 2011'
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