Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise as well as for a long term growth and progression in a different field of work.
Hi, I’m
Karthikeyan Govindan
Summary
Overview
5
years of professional experience
Work History
SwimRay
Accounts Executive and Head Coach
12.2023 - Current
Job overview
- Managed the company's payroll system and maintained employee records with utmost confidentiality
- Created and implemented strategies to capture new markets and expand customer base
- Identified areas of improvement in current processes and implemented changes accordingly
- Presented detailed sales reports and recommendations to senior management
- Analyzed market trends and identified potential opportunities for growth
- Fostered a positive team environment with clear communication and motivational techniques.
- Organized and led practices and scrimmages to increase competitive attitude and skills.
- Developed athletes'' skills through personalized coaching, resulting in higher individual achievements.
- Interviewed, hired, trained and oversaw 15 coaches.
United Overseas Bank
Acquisition Specialist
11.2022 - 10.2023
Job overview
- Analyzed customer's credit and financial scenarios to determine appropriate loan and credit card products
- Performed outbound calls in order to generate leads and follow up on existing customers
- Established long-term customer loyalty by providing excellent customer service and support
- Handled customer complaints and took appropriate action to resolve them
- Achieved successful outcomes in negotiations with customers by employing strong analytical skills and persuasive communication techniques.
SwimRay
Private Swimming Instructor
01.2020 - 10.2022
Job overview
- Build rapport with students and their parents and provide timely feedback
- Carry myself professionally in all interactions with students, parents, and other stakeholders
- Offered friendly and efficient service to customers, handling challenging situations with ease
- Developed and maintained courteous and effective working relationships
- Developed strong relationships with students to foster trust, enabling more effective instruction.
- Organized and taught swimming lessons to children aged 0.5 to 14 years.
Education
KAPLAN HIGHER EDUCATION INSTITUTESingapore
Diploma from Finance and Banking
01.2022
University Overview
Institute Of Technical EducationSingapore
Higher Nitec from Mechatronics
01.2017
University Overview
Skills
- Sales
- Customer Acquisition Management
- Infographics and Data Visualization
- Problem Solving
- Analytical Skills
- Team management
- Multitasking and organization
- Customer service
- Work Planning and Prioritization
- Decision-making
Languages
English
Tamil
Timeline
Accounts Executive and Head Coach
SwimRay
12.2023 - Current
Acquisition Specialist
United Overseas Bank
11.2022 - 10.2023
Private Swimming Instructor
SwimRay
01.2020 - 10.2022
KAPLAN HIGHER EDUCATION INSTITUTE
Diploma from Finance and Banking
Institute Of Technical Education
Higher Nitec from Mechatronics
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