Summary
Overview
Work History
Education
Skills
Accomplishments
Career Competencies
Home Contact
National Service
Hobbies and Interests
Personal Information
Timeline
Generic
KARTHIK S/O PANNIRSELVAM

KARTHIK S/O PANNIRSELVAM

SINGAPORE

Summary

Professional with experience in customer service leadership, prepared for this role. Skilled in team collaboration, conflict resolution, and driving performance improvement. Strong focus on achieving results and adapting to changing needs. Known for reliability, communication skills, and fostering positive team environment.

Overview

7
7
years of professional experience

Work History

CUSTOMER SERVICE MANAGER

JETSTAR ASIA AIRWAYS
06.2017 - Current
  • CONDUCTING PRE-FLIGHT AND SERVICE PROCEDURES BRIEFING
  • UPDATES TO CREW ON LATEST STANDARD OPERATING PROCEDURES FLIGHT STANDING ORDERS
  • CHECKING THE CONDITION AND PROVISION OF EMERGENCY EQUIMENTS
  • CONDUCTING INFLIGHT SERVICE
  • OVERALL FLIGHT SUPERVISION

Education

DIPLOMA - TOURISM AND HOSPITALITY MANAGEMENT

PSB ACADEMY
08.2017

GCE 'O' LEVELS -

TECK WHYE SECONDARY SCHOOL
12.2010

Skills

  • Exceptional customer service
  • Interpersonal skills
  • Systematic approach
  • Problem resolution
  • Calm under pressure
  • Team management

Accomplishments

  • TRAINED AND COMPLETED EXCEL IN CUSTOMER SERVICE COURSE
  • AWARDED FORMATION BEST SOLDIER IN NATIONAL SERVICE
  • CERTIFIED IN INTERMEDIATE LEVEL FOR SWIMMING
  • FIRST AID TRAINED
  • AWARDED SILVER IN SINGAPORE KINDNESS MOVEMENT FOR CHARITY WORK

Career Competencies


  • POSITIVE AND OPTIMISTIC ATTITUDE
  • EXCEPTIONAL CUSTOMER SERVICE AND INTERPERSONAL SKILLS
  • PROBLEM RESOLUTION MINDED AND ABILITY TO THINK LATERALLY SHOULD THE SITUATION NECESSITATE
  • CALM AND COLLECTED IN CHALLENGING SITUATIONS

Home Contact

67071069

National Service

COMPLETED

Hobbies and Interests

AQUASCAPING - FRESHWATER TANKS

Personal Information

  • Age: 33
  • Date of Birth: 09/26/91
  • Nationality: SINGAPOREAN
  • Marital Status: SINGLE

Timeline

CUSTOMER SERVICE MANAGER

JETSTAR ASIA AIRWAYS
06.2017 - Current

DIPLOMA - TOURISM AND HOSPITALITY MANAGEMENT

PSB ACADEMY

GCE 'O' LEVELS -

TECK WHYE SECONDARY SCHOOL
KARTHIK S/O PANNIRSELVAM