Kar Mun (Carmen) Leong

• Contributed to the success of advisory/consulting engagements by evaluating current systems related to risk management and compliance. Developed and implemented new methodologies, robust risk assessment frameworks, processes, and controls while delivering comprehensive client training
• For internal audits and internal controls reviews, conduct comprehensive reviews of internal controls, oversee walk-through interviews, ensure compliance with company policies and/or review procedures to evaluate the organizational vulnerabilities and prioritize area requiring attention
• Review and recommend improvements to processes, risk management frameworks and governance to address and enhance control gaps where possible
• Managed relationships and liaised with Local Regulatory Compliance (RC) teams and the Financial Crime Compliance (FCC) team, ensuring consistent development and implementation of risk assessment methodology.
• Develop working papers, report deliverables, including findings, with clear and concise business writing
• Implemented successful remediation efforts following audit findings to minimize adverse consequences for the financial institution.
• Present review findings and topics of interest in the presence of the engagement team and client's stakeholders in status updates and closing meetings with detailed risk assessments and recommendations
• Deliver clear communications to the stakeholder, including communication of the scope of work, findings and observations, industry updates and ensuring high-quality service deliverables
• Editorial responsibilities for all compliance, risk management and ethics-related materials, including the Firm Risk Management Manual (AML/CFT Handbook and Code of Conduct)
• Working on business developments or new market opportunities (e.g.: new clients, services, proposal formulation) and staying up-to-date on new/existing regulations
• Established team priorities, maintained schedules, and monitored the performance of junior staff. This includes, evaluating employee performance and conveying constructive feedback for their improvement
• Accomplished multiple tasks within established timeframes
• Developed and delivered comprehensive training programs to increase employee awareness of compliance requirements and expectations.

• Managing key stakeholder relationships, this includes communicating the scope of work, findings and observations, and industry updates
• Providing regulatory advice on areas such as regulatory reporting, compliance framework development and operational regulatory change
• Providing support to financial services audit engagements on regulatory and compliance reporting
• Conduct review and validate the status of remedial actions of which the bank had undertaken in response to regulatory findings issued by MAS
• Conducting compliance reviews and internal audits and formulating recommendations for processes and controls to better comply with regulatory requirements, regulators' expectations and industry or market practices
• Working on proposal for business developments or potential new market opportunities (e.g.: new clients, services, proposal formulation)
• Seconded to a Global Bank for one and a half years: assist with its client refunds process relating to overcharging of commissions and fees for investment products sold:

- Identify and address all the incoming risks and clearly articulate the risk to the business unit

- Present key updates to management, including risks, issues, and provide risk mitigation solutions, and ensure the team is meeting deadlines and commitments made.

• Performing impact analysis of new and amended regulatory requirements on business units
• This includes performing gap analysis on the relevant regulatory frameworks, policies and procedures adopted by the bank and the remediation actions that need to be undertaken to meet such regulatory requirements
• Performing compliance risk assessment, monitoring, and tracking
• Reviewing the bank's product advertisements and disclosures for retail products for compliance with regulatory requirements
• Liaison with regulators on compliance related matters, including responding to regulatory queries
• Reviewing and validating action plans put in place by the bank for gaps identified for compliance with new and amended regulatory requirements
• Collaborating with external IT system vendors in the market to explore solutions for regulatory reporting and monitoring
• This includes designing and developing new solution for old problems within the Regulatory Function
• In 2019 (July to November) had the opportunity to participate in a 16-week accelerator training program (OCBC REBEL Program), whereby OCBC partnered with Leadapreneur to provide extensive coaching and mentoring to the 30 shortlisted participants on: Journey of upgrading ourselves to Industry 4.0 by learning how to lead agile innovation
• Brainstorm ideas and deliver own agile innovation project for the Bank (Create, Lead, and Deliver)
• Develop new solutions for old problems by reinventing ourselves through Digital Transformation and Innovation, namely 'Transform Manual Task of Eyeballing to Automate the Identification of Revision'.

• Expertise in financial audits, compliance audits, operational audits and non-profit entities
• Expertise in reviewing financial statement prepared in accordance with International Financial Reporting Standard (IFRS) and local accounting standard MFRS
• Expertise in J-SOX, Japanese version of Sarbanes-Oxley (SOX), Japan's Financial Instruments and Exchange Law
• Perform process analysis, internal control analysis, as well as subsequent test of details for clients in industries including assemblies and manufacturing, major commercial and military aircraft, construction, transportation services and fast-moving consumer goods
• Examines financial source procurements to assure proper accounting treatment was applied and sufficient appropriate evidence was obtained to develop an opinion of the financial statements (MFRS 20, MFRS 5, MFRS 139)
• Advised client on both activity level and entity level control objectives and improvements
• Whereby, 15 management letter points was raised in the audit findings of a Group of Companies
• Supervised, trained, and mentored five to six junior associates and several interns on audit process and assessed their performance on engagement review
• This enables the interns and newly hired associate to better understand the job's nature and the key performance indicator
• Seconded to a Global Bank for 3 months (July 2016 to September 2016): Assist with fraud risk check, which involved both Financial and Non-Financial Institution
• This includes reviewing AML risk assessment to understand the risk level of customer and chances of customer's involvement in MLTF
• Conduct Enhanced Due Diligence (EDD) for higher risk customers, screening for individuals and entity names against sanctions, adverse news and politically exposed persons (PEP) lists, and ensure red flags are escalated and resolved with due diligence findings
• Amongst others, this includes understanding how source of wealth and funds are established.