Karl Jun Too
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals. Detail-oriented team player with ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Project Intern
Singapore General Hospital
01.2022 - 05.2022
- Provided technical support to project stakeholders to help meet project objectives.
- Collaborated with users to collect requirements and determine any issues of concern.
- Conducted live user testing of components and functionality to evaluate effectiveness of designs and enhancements.
- Used wireframes, mock-ups and prototypes to establish user interface design and architecture.
- Developed action planner mobile application for Singapore’s 87,000 Bronchiectasis/COPD patients
- Mobile application was submitted to Singapore Healthcare Management Conference to expand its impact and get resourcing for future development
Project Intern
GO-GENIE
08.2021 - 11.2021
- Acquired knowledge of industry trends and developed solutions and strategy through effective research.
- Managed client communication distribution during ongoing projects.
- Collaborated with customers to collect requirements and determine any issues of concern.
- Tracked and recorded open and closed orders and change requests to prevent errors, keeping all team members aligned with current demands.
- Used Confluence, Jira and Google Suite to create and maintain comprehensive project documentation.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and change management.
- Redesigned workflow for delivery for efficient process to reduce driver overhead for 10,000 drivers
- Reconstructed mobile application infrastructure to provide better experience to its over 100,000 end-users
Software Licensing Intern
GaneshAID
05.2021 - 07.2021
- Proposed suitable budget and technical requirements for GaneshAID’s products.
- Made effective presentations on research in features and functions of existing and future products, customers’ needs and market trends in software licensing to client groups and employees.
- Stayed up-to-date on international laws and licensing requirements to complete accurate and efficient reviews.
- Skilled at working independently and collaboratively in team environment.
- Proven ability to learn quickly and adapt to new situations.
Business Development Executive Intern
HelloHolo
05.2019 - 08.2019
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Communicated effectively with clients to understand their needs and requirements.
- Copywriting and proofreading of product content and documents for clients.
- Reviewed client concerns and recommended appropriate changes to supervisors.
- Analyzed consumer behavior and purchases to anticipate future trends, adjustments and obstacles.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
First Aid Director
SMU Red Cross
11.2018 - 03.2019
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Proposed and launched a new community service programme to provide free First Aid Certification
- Directed and assisted 2 Internal Blood Donation Drive and won the Bloodmobile Organiser Merit Award 2019
- Organised logistics and manpower for first aid training and lessons for 2 school terms
Member, SMU Red Cross - Project DC
Singapore Management University
09.2018 - 03.2019
- Took charge in teaching and engaging children in activities to teach them basic first aid knowledge for 4 months
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
Education
Bachelor of Science - Information Systems, Digitalisation and Cloud Solutions
Singapore Management University (SMU)
Singapore07.2023
Skills
- Python, PHP, MySQL, R Programming, MS Excel, Docker, AWS, SAP
- Hackwagon – DS101 Introduction to Python Programming Aug 2018
- She Loves Data TIBCO Dashboard Foundations Sep 2021
- Change Management Process
- Detail Oriented
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Project Intern
Singapore General Hospital
01.2022 - 05.2022
Project Intern
GO-GENIE
08.2021 - 11.2021
Software Licensing Intern
GaneshAID
05.2021 - 07.2021
Business Development Executive Intern
HelloHolo
05.2019 - 08.2019
First Aid Director
SMU Red Cross
11.2018 - 03.2019
Member, SMU Red Cross - Project DC
Singapore Management University
09.2018 - 03.2019
Bachelor of Science - Information Systems, Digitalisation and Cloud Solutions
Singapore Management University (SMU)
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