Karla Mari Maigue
Summary
- Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
- Inbound Sales Representative talented at managing high workloads with efficient and quality-driven mindset. Determines needs and overcomes objections with practiced skill.
- Successful at utilizing scripts and conversational strengths to consistently achieve or exceed sales targets. Conversational skills in English.
- Knowledgeable and dedicated customer service professional with extensive experience in Sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
15
15
years of professional experience
Work History
Photo Studio Assistant (Intern)
White Room Studio
11.2023 - Current
- Maintained a clean and organized studio environment, contributing to a positive atmosphere for both clients and staff.
- Assisted photographers with lighting setups and equipment adjustments, ensuring optimal image quality during shoots.
- Developed effective communication with clients, providing clear instructions for posing and positioning during photoshoots.
- Managed inventory of photography equipment and supplies, maintaining adequate stock levels to avoid project delays.
- Provided exceptional customer service by promptly addressing concerns or requests from clients during their sessions.
- Facilitated smooth transitions between scheduled appointments by managing time effectively during each session.
- Handled administrative tasks such as appointment booking, payment processing, and record-keeping to maintain an efficient workflow.
HR Recruitment/Payroll Support Specialist
GritPro
07.2021 - 11.2023
- Discussing and establishing qualification requirements and terms and conditions of employment with the hiring managers
- Using web-based technology and social media such as LinkedIn, Online Jobs, Indeed etc
- To analyze hiring trends, post job vacancies, and follow up with candidates during the hiring process
- Producing reports on hiring plans and strategies
- Measuring the results of candidate interviews and job placements using hiring metrics software
- Revising HR policies and ensuring that fair employment practices are implemented
- Conducting interviews and filtering candidates for open positions
- Prepare recruitment materials and post jobs to appropriate job boards
- Screen candidates resumes and job applications
- Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
- Onboard new employees in order to become fully integrated
- Monitor and apply HR recruiting best practices
- Provide analytical and well documented recruiting reports to the rest of the team
- Act as a point of contact and build influential candidate relationships during the selection process.
- Reduced payroll errors through the implementation of thorough quality control measures and regular audits.
- Enhanced payroll accuracy by meticulously reviewing timesheets and resolving discrepancies.
Front Desk Officer/Mortgage Loan Officer
XpressLoans911
09.2021 - 09.2023
- Distribute leads to the funding specialists on a round robin procedure
- Talk to clients, get all their information and ask qualifying questions before transferring it to the funding specialist/s
- Monitor different social media platforms such as Facebook page and Instagram for any questions and answer it accordingly
- Monitor email blasts from the marketing team, reply to the client as needed then distribute it to the funding specialist/s.
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing inquiries in a timely manner.
Sales Executive
Acquire Asia Pacific (RingCentral Account)
04.2017 - 07.2021
- Doing sales outbound/inbound calls
- Presenting to the customers what we can do to provide leads to their business
- Ability to communicate, present and influence decision-makers at all levels of organization
- Ability to build and maintain customer relationships
- Experience in sales forecasting and pipeline management
- Answer questions from clients about products and service benefits
- Knowledge about sales strategies and approaches of various products and services such as special promotions and discounts
- Recommend the right products to clients.
Inbound Sales Representative
Chronos Strategies HLK Corp.
09.2015 - 01.2017
- Authorized to run eligibility on the Zirmed system to identify qualifications of patients
- Handles inbound and outbound calls and provides excellent service by selling orthopedic products to customers
- Principal point of contact between the business and the customer
- Ensure current clients have the right products and services
- Offer Pill Pack and Divvy Dose to patients that are not qualified for orthopedic products.
Order Management Coordinator
Supersail Services Inc. (Mondelez International Account)
02.2011 - 09.2015
- Hired as an Order Management Coordinator
- Handles Order Processing flow of Prestige Key Accounts- SM, Puregold Price Club Inc., Suy Sing Commercial Corporation, Ultra Mega Multi Sale, and Waltermart
- Monitor on-time delivery and Interisland Shipment Orders
- Providing Daily Pending Order Reports status
- Provide assistance to Customer Supply Chain Coordinators
- Ensures new products are ordered appropriately
- Coordinate concerns – delivery concerns, etc
- Monitoring of Stock Allocation for NPDs or Promo SKUs
- Maintain Zero Backlog pending orders for process monitoring
- Performs other clerical or miscellaneous duties required by the Manager/Supervisor
- Got promoted as a Team Leader after almost 2 years of being a coordinator
- Handles Order Checking flow of Prestige Key Accounts- Puregold Price Club Inc., Suy Sing Commercial Corporation, Ultra Mega Multi Sale, and Waltermart
- Back up TL for VisMin Accounts
- Address delivery issues and concern via email and phone
- Review and Price checking of Customer Purchase orders
- Monitoring of Stock Allocation for NPDs or Promo SKUs
- Monitor on-time delivery and Interisland Shipment Orders
- Providing Daily Pending Order Reports status
- Address PO issues and concern via email and phone
- Coordinate concerns – delivery concerns, etc
- Working with the KAE (Sales) and Finance for NPD Discount Set-ups
- Coordinate directly with buyers regarding order/ delivery concerns
- Coordinate with Finance Department for Order Release Request
- Provide weekly EDI reports
- Provide weekly Order Pattern Deviation of handled accounts
- Flag of Price Variance to respective CDM and KAE encountered every week
- Preparing reports thru SAP and generates to Excel
- Performs other clerical or miscellaneous duties required by the Manager/Supervisor
- Promoted for the 2nd time as an Order Management Specialist
- Providing Daily Pending Order Reports and National POR
- Execute order reservation and interface from SAP to Third Party Logistics system
- Monitor daily inventory.
Medical Transcriptionist
DataMed Solutions International Inc.
01.2009 - 01.2011
- Make sure all sound files were downloaded accordingly
- Transcribe all doctors’ dictation
- See to it that all transcriptions should be accurate and correct
- All medical terminologies should be transcribed correctly
- Before data entry, see to it that all transcriptions must be edited and proofread
- See to it that data entry is precise
- All transcriptions should be submitted at the end of the day.
Education
Diploma in Business And Sales Management
Kingston International College
Singapore04.2024
Medical Transcription
MTC Academy
Alabang, Muntinlupa CitySkills
- Inbound and Outbound Sales
- Performance Metrics
- Product Knowledge
- High-Volume Call Centers
- Candidate Sourcing
- Scheduling Appointments
- Email Communication
- Goal-Oriented
- Data Entry Skills
- Pipeline Management
- Sales Quota Familiarity
- Lead Qualification
Accomplishments
Q4 2017 Ring Hero Awardee
Achieving 128% total sales for Q4
Languages
English
Bilingual or Proficient (C2)
Affiliations
- Cooking
- Reading self-help books
- High adrenaline activities
References
References available upon request.
Timeline
Photo Studio Assistant (Intern)
White Room Studio
11.2023 - Current
Front Desk Officer/Mortgage Loan Officer
XpressLoans911
09.2021 - 09.2023
HR Recruitment/Payroll Support Specialist
GritPro
07.2021 - 11.2023
Sales Executive
Acquire Asia Pacific (RingCentral Account)
04.2017 - 07.2021
Inbound Sales Representative
Chronos Strategies HLK Corp.
09.2015 - 01.2017
Order Management Coordinator
Supersail Services Inc. (Mondelez International Account)
02.2011 - 09.2015
Medical Transcriptionist
DataMed Solutions International Inc.
01.2009 - 01.2011
Diploma in Business And Sales Management
Kingston International College
Medical Transcription
MTC Academy
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