KAREN MAY G. CANCEL
SINGAPORE
Summary
A dedicated individual, customer-oriented, and service-minded Food and Beverage team player with 9 plus of experience in managing restaurant operations. Ensuring the quality of food and service is followed by the standard operating procedure. A firm commitment to better profits while creating a friendly and efficient working environment.
Overview
14
14
years of professional experience
Work History
Restaurant General Manager
4Fingers Pte Ltd
10.2022 - Current
- To lead the team in achieving store goals
- To ensure completeness of stocks, Inventory
- Hiring, training and scheduling of manpower
- To ensure SOPs are followed and works with the team to achieve company goals
- Rectifies feedback and meeting customer's expectation
Store Manager
The Goodburger
04.2022 - 10.2022
- Company Overview: singapore
- To implement effective store administration
- To ensure all operating standards are adhered to within the store
- To monitor ordering and inventory of stocks
- To ensure manpower completeness, scheduling, training is in place
- Singapore
Service Attendant
Blacktap at Marina Bay Sands
10.2018 - 09.2020
- Company Overview: SINGAPORE
- To ensure delivering good service to guests
- Interact with guests, assess their needs and preferences, and make recommendations
- Comply with all food and beverage requirements
- Comply with food hygiene standards and regulations
- SINGAPORE
Restaurant General Manager
Pizzahut Pte Ltd
09.2014 - 08.2018
- Company Overview: singapore
- To ensure all operating standards are adhered to within the restaurant
- To resolve customer feedback to their overall satisfaction
- To implement effective restaurant administration; staff scheduling, payroll, stock control, banking, security, and food safety
- To monitor ordering and inventory of stocks
- To lead, motivate and energize the team
- Singapore
Assistant Manager
Jollibee Foods Corporation
05.2010 - 08.2014
- Company Overview: PHILIPPINES
- To work closely with the store manager to lead the team
- Hiring, training, and scheduling new staff
- Monitors ordering and Inventory of stocks
- To work with the team on motivating the staff and to ensure focus on the mission and vision of the company
- PHILIPPINES
Education
Bachelor of Science - Hotel and Restaurant Management
Cavite State University (main campus)
05.2010
Skills
- Great customer service
- Physical speed and strength
- Basic food hygiene certified
- High attention to detail
- Scheduling and Inventory
- Knowledge of MS Office and Excel
References
- Jacob Folkoff, General Manager, Blacktap at Marina Bay Sands, +65 90174341
- Muhammad Taufiq Bin Sapii, Area Manager, Pizzahut, +65 82981417
Activities
- Red cross training, 02/01/14
- Mountain climbing
- Exploring other cultures
Timeline
Restaurant General Manager
4Fingers Pte Ltd
10.2022 - Current
Store Manager
The Goodburger
04.2022 - 10.2022
Service Attendant
Blacktap at Marina Bay Sands
10.2018 - 09.2020
Restaurant General Manager
Pizzahut Pte Ltd
09.2014 - 08.2018
Assistant Manager
Jollibee Foods Corporation
05.2010 - 08.2014
Bachelor of Science - Hotel and Restaurant Management
Cavite State University (main campus)
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