Karen Deanne Wan
Summary
Determined professional with 13 years of experience in Property sales. Exceptional communication, interpersonal and negotiation skills. Three-time recipient of the B2B Sales Award for Excellence. Charismatic with a proven record of selling to consumers. Strong negotiation skills and customer service oriented. Commitment to achieving sales quotas to drive the growth of the company.
Overview
21
21
years of professional experience
Work History
Regional Logistic Administrator and Data Analyst
SAMSUNG ASIA PTE LTD (RHQ-SINGAPORE)
07.2007 - 06.2022
- Logistic Administration: Daily operations on consumable logistics, Resolving SAP problems when orders are stuck in the system.
- Management of incentive programs, and Tracking & announcement of incentive programs
- Reports Generation. Monthly Sales Report for CEO. Monthly Sales Performance, GSCM Monthly Sales Update, GSCM Quarter to date Sales Update Subsidiary Performance against MP & SP, Quarterly IDC Reports for the Team.
- Meeting Preparations: Quarterly Printer Strategy Workshop / Half Yearly IT Business Review / Annual Ingram Micro Summit - Presentations, agenda, speech & post meeting key comments/action points for all meetings.
- Crunch data for regional presentation, collate subsidiary’s presentation slides.
Buyer and Planner Specialist
Solectron (Singapore)
03.2007 - 06.2007
- Responsible in ensuring supply continuity to Customer Asia Pacific’s demand
- Identify supply upsurges & critical parts supply management – Asia Pacific re-balancing/allocation
- Work closely with Doc Control Team, Financial Department and Logistics Department for Material Creation to deliver goods to Customer
- Using Baan to register new material
- Ensure Material information in Baan is up to date
- Using Straight line Calculation to plan and forecast of stock keep unit to support the stocking strategy of the company
- Coordinate of workflow registration with the various departments
- Ensure the material creation are within the time frame
- Inform various departments when materials are ready for rolling
- Implemented all projects on time
- Ensured business continuity.
Global Procurement Specialist
IBM Singapore Pte Ltd
07.2005 - 03.2007
- Achievements
- To execute materials purchases to ensure materials availability to Supplier to meet delivery, inventory, and cost objectives
- Work with suppliers to drive Supply Chain Speed improvements through improved lead times and quick turnarounds in delivery to support EMEA’s customer service objectives
- To take appropriate actions to resolve materials issues e.g
- Price/quality discrepancy, documentation, invoices, etc
- To use the tools and processes of Sourcing Group Management
- Regular business reviews with suppliers
- Implemented all projects on time
- Ensured business continuity
- Daikin air-conditioning (Singapore) Pte Ltd
Clinical Assistant (Ophthalmology Specialist)
Yishun Eye Centre (Yishun Branch)
12.2002 - 07.2005
- To register patients into the system and pre-checking before consulting the doctor
- To assist doctor during consultation and minor procedures and operations
- To do dressing of wounds
- To booking of operations in hospital and collect payment
- To issue medication to patients after consultation
- Zero complain and excellent service.
Flight Attendant
Singapore Airlines
03.2001 - 06.2002
- To direct and assist passengers to their allocated seat
- To provide homely meal service and assist to individual special needs
- To ensure the safety of passengers and colleagues
- To maintain cleanliness in the cabin
- To attain safely rules in the aircraft
- To apply First Aid during Emergency
- To direct passenger to execute from aircraft during Emergency
- Zero complain and excellent service
Patient Service Officer
Mount Alvernia Hospital
06.2000 - 03.2001
- To run the Sessional Clinic for all the Specialist doctors
- To register patient into the system and do routine check-up before consulting doctor
- To assist doctor during consultation
- To assist doctor in minor procedure and dressings
- To do cashiering job and issuing of medication
- To give immediate help at the A&E Department when short of manpower
- Zero complain and excellent service
Education
Diploma - Manufacture Engineering
Nanyang Polytechnic
Singapore2005
GCE ‘O’ Levels -
Bowen Secondary School
Singapore1998
Skills
- Customer Relations
- Dynamic communication and negotiation skills
- Team player with good interaction and mentoring capability
- Excellent planning and problem-solving ability
- Strong analytical and quantitative ability
- Strong organizational skills coupled with meticulous attention to detail
- Flexible and Adaptable
- Collaboration
- Objection Handling
- Goals Oriented
Additional Information
- Home: , 6454 0667 Mobile: 9628 3868 Address: Blk 448 #03-1699, Ang Mo Kio Ave 10, S(560448)
Timeline
Regional Logistic Administrator and Data Analyst
SAMSUNG ASIA PTE LTD (RHQ-SINGAPORE)
07.2007 - 06.2022
Buyer and Planner Specialist
Solectron (Singapore)
03.2007 - 06.2007
Global Procurement Specialist
IBM Singapore Pte Ltd
07.2005 - 03.2007
Clinical Assistant (Ophthalmology Specialist)
Yishun Eye Centre (Yishun Branch)
12.2002 - 07.2005
Flight Attendant
Singapore Airlines
03.2001 - 06.2002
Patient Service Officer
Mount Alvernia Hospital
06.2000 - 03.2001
Diploma - Manufacture Engineering
Nanyang Polytechnic
GCE ‘O’ Levels -
Bowen Secondary School
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