Kanzul Arasy Bin Mohamed Sulaimi
Summary
Adept at enhancing team efficiency and productivity, evidenced by my tenure at Singapore Armed Forces where I bolstered morale and upheld professionalism. Skilled in multitasking and effective communication, I excel in fast-paced environments, demonstrated by my significant contributions to IT support at Grocery Logistics of Singapore Pte Ltd, improving user satisfaction through prompt issue resolution. I also demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments which shows during my studies in Republic Polytechnic. Due to the school having tons of group work. I am eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
National Service
Singapore Armed Forces
05.2022 - 05.2024
- Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
- Upheld high standards of professionalism when on duty
- Experienced in working in team
Retail Worker
Uniqlo
09.2021 - 04.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves and racks for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
IT Technical Support Intern
Grocery Logistics of Singapore Pte Ltd
04.2021 - 08.2021
- Reduced downtime for employees by quickly troubleshooting hardware problems.
- Improved user satisfaction by promptly addressing IT issues and providing effective solutions.
- Developed strong rapport with staff members, building trust as a reliable resource for IT support needs.
- Provided exceptional customer service when responding to help desk requests, maintaining professionalism at all times.
- Installed, configured and maintained computer systems and network connections.
- Created user accounts and assigned permissions.
Quality Checker Intern
DuPont
11.2018 - 03.2019
- Inspected [Product or service] with accuracy, reporting problems or defects quickly.
- Maintained high standard of workmanship by using only approved data, materials, tools and test equipment.
- Utilized gauges, tools and equipment to complete in-depth assessments.
- Ensured all required documentation was completed accurately and filed appropriately.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Recorded inspection and test results on data sheets.
Intern Mechanic
Triangle Auto Pte Ltd
03.2016 - 05.2016
- Assisted with routine maintenance tasks, resulting in improved vehicle longevity and reduced repair costs.
- Collaborated with senior mechanics to diagnose complex issues and develop appropriate solutions.
- Supported inventory management through proper parts ordering, tracking, and storage procedures.
- Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.
- Performed oil changes, tire rotations and basic vehicle maintenance in alignment with customer requests.
- Followed detailed instructions of lead mechanic to achieve quality standards.
- Reduced hazards by maintaining safe and clean working environment for mechanics.
Intern Mechanic
CODEWERX Motorscience
01.2016 - 03.2016
- Streamlined repair processes for increased efficiency and faster turnaround times.
- Delivered excellent customer service through clear communication, professionalism, and attention to detail during repairs or maintenance procedures.
- Increased workshop productivity by maintaining a clean and organized workspace.
- Assisted with routine maintenance tasks, resulting in improved vehicle longevity and reduced repair costs.
- Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.
- Cleaned and organized work areas, tools and equipment to support productivity.
- Followed detailed instructions of lead mechanic to achieve quality standards.
- Performed oil changes, tire rotations and basic vehicle maintenance in alignment with customer requests.
Education
Diploma - Electrical And Electronic Engineering
Republic Polytechnic of Singapore
Singapore05.2022
Higher Nitec - Biotechnology
Institute of Technical Education
Singapore03.2019
Nitec - Automotive Technology (Light Vehicles)
Institute of Technical Education
Singapore12.2016
Greenview Secondary School
Singapore 01.2011 - 12.2014
Skills
Sales Support
Idea Development and Brainstorming
Shift Scheduling
Team Development
Time Management
Multitasking
Computer Skills
Effective Communication
Adaptability and Flexibility
Decision-Making
MS Office
Team Leadership
Timeline
National Service
Singapore Armed Forces
05.2022 - 05.2024
Retail Worker
Uniqlo
09.2021 - 04.2022
IT Technical Support Intern
Grocery Logistics of Singapore Pte Ltd
04.2021 - 08.2021
Quality Checker Intern
DuPont
11.2018 - 03.2019
Intern Mechanic
Triangle Auto Pte Ltd
03.2016 - 05.2016
Intern Mechanic
CODEWERX Motorscience
01.2016 - 03.2016
Greenview Secondary School
01.2011 - 12.2014
Diploma - Electrical And Electronic Engineering
Republic Polytechnic of Singapore
Higher Nitec - Biotechnology
Institute of Technical Education
Nitec - Automotive Technology (Light Vehicles)
Institute of Technical Education
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