Kanjana Puranachaikeeree
G4F, Bangkok
Summary
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level . Ready to help team achieve company goals.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
- Willingness to take on added responsibilities to meet team goals. Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment.
- Known for excellent customer relations and welcoming attitude.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Flight Attendant - Business Class
Singapore Airlines
12.2012 - Current
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Ticketing Officer (Volunteer)
Singapore Airlines
09.2021 - 11.2021
- Oversaw day-to-day communications with ticketing company and department leads and management of box office staff.
- Coordinated event set-up and promoter engagement on sales and ticketing issues related to events.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Evaluated processes to create efficiencies with staff, resources and processes.
Brand Ambassador
King Power Thailand
03.2011 - 08.2011
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
Education
Bachelor's Degree - Communication Arts
Bangkok University International
Bangkok02.2011
Skills
- Coaching and Training
- Public Speaking
- Public Interaction
- Sales Expertise
- Relationship Management
- Customer Care
- Customer Experience
- Microsoft Word
Languages
Thai
English
Timeline
Ticketing Officer (Volunteer)
Singapore Airlines
09.2021 - 11.2021
Flight Attendant - Business Class
Singapore Airlines
12.2012 - Current
Brand Ambassador
King Power Thailand
03.2011 - 08.2011
Bachelor's Degree - Communication Arts
Bangkok University International
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