KANISHKAR SUGUMAR
Singapore
Summary
Results-driven Data Centre Manager with extensive expertise in seamless operations, project management, and innovative design and engineering of critical systems, ensuring efficient and effective solutions for data center environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Data Centre Facilities Manager
Global Switch (Property) PTE Limited
Singapore
05.2026 - Current
- Led 24×7 operations of mission-critical data centre infrastructure, ensuring high availability and resilience of electrical and mechanical systems (UPS, generators, CRAC/DLC, BMS/EPMS).
- Managed and developed cross-functional operations teams (FSMs, engineers, technicians), driving operational excellence, safety, and compliance.
- Directed critical environment performance, optimising power distribution, cooling efficiency, and environmental stability for high-density IT deployments.
- Established and enforced SOPs, MOPs, and EOPs, strengthening operational governance, execution consistency, and risk mitigation.
- Led incident response, escalation, and Root Cause Analysis (RCA), improving fault resolution time and infrastructure reliability.
- Managed change management processes (CCF/MOP), ensuring maintenance and project activities are delivered with controlled operational risk.
- Oversaw real-time monitoring and diagnostics of critical infrastructure systems, enabling proactive detection and mitigation of operational risks.
- Delivered preventive, corrective, and shutdown maintenance programmes, improving asset reliability and minimising unplanned downtime.
- Managed asset lifecycle, infrastructure inventory, and system documentation, supporting long-term reliability and scalability.
- Developed and executed capacity planning strategies, ensuring infrastructure readiness for current and future customer demand.
- Led engineering design reviews, feasibility studies, and infrastructure upgrades, ensuring resilient, fault-tolerant, and cost-effective solutions.
- Performed Single Point of Failure (SPOF) analysis and technical risk assessments, strengthening system redundancy and resilience.
- Reviewed and approved technical documentation (MOPs, RAs, FAT/SAT, test reports) in line with engineering and operational standards.
- Coordinated projects, testing & commissioning, and defect-free handover (HOTO) of critical infrastructure systems to operations.
- Partnered with engineering and project teams to resolve technical design gaps, integration issues, and performance constraints.
- Managed vendors, contractors, and service providers, ensuring compliance with SLAs, safety procedures, and operational standards.
- Conducted vendor performance management and contract reviews, driving service quality improvement and cost optimisation.
- Controlled CAPEX/OPEX budgets, supporting procurement, tender evaluations, RFP/RFI submissions, and business case development.
- Ensured full compliance with HSE, WSH, ISO standards, and audit requirements (ISO, OSPAR, PCI-DSS, customer audits).
- Drove service delivery, energy optimisation (PUE/WUE), and continuous improvement initiatives, enhancing efficiency, reliability, and customer satisfaction.
Site Engineer (Data Centre Engineering and Design)
Global Switch (Property) PTE Limited
Singapore
06.2025 - 05.2026
- Led analysis and optimisation of site infrastructure performance, providing technical direction for resolving complex electrical and mechanical engineering issues.
- Managed and coordinated engineering design and infrastructure development projects, ensuring delivery of resilient, cost-effective, and maintainable solutions.
- Reviewed and evaluated design proposals, technical specifications, and engineering documentation, assessing feasibility, lifecycle cost, and operational impact.
- Developed and maintained capacity planning models, identifying current constraints and supporting future infrastructure expansion strategies.
- Produced Engineering Guidance Notes (EGNs) outlining technical risks, design considerations, and recommended engineering solutions.
- Conducted failure analysis and fault diagnostics on critical infrastructure, implementing corrective actions to improve reliability and reduce recurrence.
- Performed technical risk assessments and mitigation planning, ensuring system continuity and minimising operational exposure.
- Led energy performance analysis and PUE optimisation initiatives, working with operations teams to enhance efficiency and sustainability.
- Supported M&E design delivery and coordination with consultants, ensuring infrastructure solutions meet resilience, redundancy, and operational requirements.
- Conducted feasibility studies, SPOF analysis, and lifecycle planning, supporting engineering reports, project design validation, and effective operational handover.
Critical Environments Manager (CEM), Data Centre
Global Switch (Property) PTE Limited
Singapore
08.2022 - 05.2025
- Represented the Group Critical Environments function, driving standardisation of operational processes and governance across the site and wider portfolio.
- Led Change Management and Quality Control approvals, ensuring compliance with central CE policies and operational standards.
- Delivered CEP/BAU programme reviews and compliance audits, driving performance improvement and closure of operational gaps.
- Facilitated RCA reviews, technical governance meetings, and QA/QC approvals for operational procedures (MOP, SOP, AOP, EOP).
- Oversaw incident management, audit findings, and corrective action tracking, ensuring timely resolution and continuous improvement.
- Provided technical oversight for projects, testing & commissioning, and operational handover, ensuring alignment with design and operational intent.
- Managed and validated Scopes of Service (SoS), standardising maintenance and operational practices across the estate.
- Oversaw critical infrastructure systems including switchgear, UPS, generators, chillers, cooling systems, and BMS.
- Led and supported internal and external audits, ensuring compliance with ISO, OSPAR, PCI-DSS and corporate standards.
DCEO Engineer
Amazon Asia Pacific Resources PTE Limited
Singapore
11.2020 - 08.2022
- Responsible for Data Center Engineering Operations within an Amazon Data Center, including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.
- Worked with DCO managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability, and efficiency.
- Assist in the design, implementation, commissioning and build-out of new facilities.
- Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.
Facilities Shift Manager
Global Switch (Property) PTE Limited
Singapore
12.2017 - 11.2020
- Responsible for all the critical environmental systems during the shift operation, such as Electrical systems, Mechanical, Fire Systems, Safety, Security, and BMS.
Assistant Manager
Newtech Technology (South Asia) PTE LTD
Singapore
11.2015 - 12.2017
- Worked for an IT Infrastructure client's Data Centre Critical Engineering Systems Operation and Projects, managing a team of Engineers and Technicians to ensure onsite coverage of Data Centre facility operations & maintenance.
Lead Shift Engineer
CBRE Asia Pacific PTE LTD
Singapore
11.2014 - 11.2015
- Worked for Credit Suisse & Thomson Reuters - Data Centre- Managing Critical Engineering Systems Operations and Projects.
Shift Duty Engineer
Johnson Controls PTE LTD
Singapore
08.2013 - 10.2014
- Worked for Credit Suisse & Thomson Reuters - Data Centre - Managing Critical Engineering Systems Operations and Projects.
Assistant Engineer
DTZ a UGL Company
Singapore
12.2011 - 08.2013
- Worked for Singtel Kimchuan 2 Data Centre, leading a shift team for data centre Facilities, providing onsite shift coverage and playing a key operational role in ensuring 24/7 operation.
Sr. Engineer (Projects & Operations)
Sodexo PTE LTD
Chennai, India
06.2008 - 11.2011
- Project works for the Erection and Installation of a 230/33KV Substation, panel erection, cable laying, supervising all the electrical and mechanical systems, and erection works of the LT substation.
- Project to build a new bank with all the facilities, including network systems, servers, Mechanical, Security, and Civil works.
Education
Master of Business Administration - Systems Management
UNIVERSITY OF MADRAS
Chennai, India01-2011
Bachelor of Engineering - Electrical and Electronics Engineering
RAJA RAJESWARI ENGINEERING COLLEGE, ANNA UNIVERSITY
Chennai, India01-2008
Skills
- DATA CENTRE OPERATIONS
- PROJECT MANAGEMENT
- ISO STANDARDS
- INTERNAL AUDITING
- RISK MANAGEMENT
- SUSTAINABILITY
- ENERGY MANAGEMENT
- TEAM LEADERSHIP
- DATC CENTRE DESIGN & DEVELOPMENT
- Budgeting and financial management
- Asset management
- Team direction
- Organizational skills
- Team leadership
Certification
- CERTIFIED DATA CENTRE POWER PROFESSIONAL, DCD Academy
- CERTIFIED LEAN SIX SIGMA GREEN BELT, TÜV SÜD
- PUTTING SUSTAINABILITY INTO PRACTICE FOR BUSINESS Singapore Environment Council (SEC)
- ISO 50001:2018 ENERGY MANAGEMENT SYSTEMS INTERNAL AUDITOR, TÜV SÜD
- ISO/IEC 27001:2022 (INFORMATION SECURITY MANAGEMENT SYSTEMS) INTERNAL AUDITOR, TÜV SÜD
- ISO 9001:2015, ISO 14001:2015 AND ISO 45001:2018 (QEHS INTEGRATED MANAGEMENT SYSTEMS) INTERNAL AUDITOR TÜV SÜD
- CERTIFIED TIA-942 DESIGN CONSULTANT (CTDC) EPI Academy
Timeline
Data Centre Facilities Manager
Global Switch (Property) PTE Limited
05.2026 - Current
Site Engineer (Data Centre Engineering and Design)
Global Switch (Property) PTE Limited
06.2025 - 05.2026
Critical Environments Manager (CEM), Data Centre
Global Switch (Property) PTE Limited
08.2022 - 05.2025
DCEO Engineer
Amazon Asia Pacific Resources PTE Limited
11.2020 - 08.2022
Facilities Shift Manager
Global Switch (Property) PTE Limited
12.2017 - 11.2020
Assistant Manager
Newtech Technology (South Asia) PTE LTD
11.2015 - 12.2017
Lead Shift Engineer
CBRE Asia Pacific PTE LTD
11.2014 - 11.2015
Shift Duty Engineer
Johnson Controls PTE LTD
08.2013 - 10.2014
Assistant Engineer
DTZ a UGL Company
12.2011 - 08.2013
Sr. Engineer (Projects & Operations)
Sodexo PTE LTD
06.2008 - 11.2011
Bachelor of Engineering - Electrical and Electronics Engineering
RAJA RAJESWARI ENGINEERING COLLEGE, ANNA UNIVERSITY
Master of Business Administration - Systems Management
UNIVERSITY OF MADRAS