Kang Suyin
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
2
2
years of professional experience
Work History
Administrative Clerk
Performance Auto
09.2022 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Produced high-quality communications for internal and external use.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
- Interacted with customers by phone, email, or in-person to provide information.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
Phone Sales Associate
Hewagon
01.2022 - 08.2022
- Built relationships with customers using strong persuasion and active listening skills.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Answered calls, took messages, and transferred calls to correct individuals.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Completed daily cold calling and outreach to build sales pipeline.
- Recorded and updated customer information in online systems.
Education
Diploma In Accounting
Open University Malaysia
Malaysia12.2026
Sijil Pelajaran Malaysia
SMK Taman Daya 2
Malaysia12.2020
Skills
- Billing and Invoicing
- Daily Reporting
- Customer Follow-Up
- Appointment Scheduling
- Correspondence Preparation
- Database Entry
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Advanced (C1)
English
Upper intermediate (B2)
Timeline
Administrative Clerk
Performance Auto
09.2022 - Current
Phone Sales Associate
Hewagon
01.2022 - 08.2022
Diploma In Accounting
Open University Malaysia
Sijil Pelajaran Malaysia
SMK Taman Daya 2
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