Summary
Overview
Work History
Education
Skills
Websites
Certification
Personal Information
Previous Assignments
Timeline
Generic
Kanchana

Kanchana

Project Manager - PMP, CSM, ITILv3
Singapore

Summary

Result Oriented IT Project Manager with 16 years of experience in leading and delivering complex projects from inception to completion, complemented by strong business analysis skills. Expertise in managing Data Warehousing, Data Migration, Data Analytics, Data Management, Cloud Migration and Application Development Project Management. A track record of success in digital transformation initiatives includes a substantial reduction of IT operational costs by 10% through the implementation of strategic cloud adoption models. Demonstrated comprehensive project management skills, from devising project plans and work breakdown structures to project reporting, project governance and managing risks. Managed project scope and changes to the agreed scope of work, review and assess all changes that impact to timeline and ensure all changes are approved by Project Steering Committee (PSC) Includes of out-of-scope requirements. Handled overall project budget including budget planning, cost estimation, monitoring and control, forecasting and adjustment on changing requirements and seek PSC/Portfolio approval for budget revisions. Skilled in Project scheduling in developing overall project timelines that outlines task, dependencies, timelines acceptance criteria and resource allocation. Collaborated with Business project managers/leads to manage project stakeholders and relationships. (Escalations, expectation, conflict, scope changes, ensure teams work in integral environment). Supported Business users prepared business case, budget approval deck and managed to seek approval in ITB/PWC. Organise and facilitate monthly PSC meetings and chair Project Working Committee (PWC) meetings. Adept in overall project risk management, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans. Partnered with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality in adherence to the development methodology/approach. Measure, monitor and produce monthly/weekly progress report to stakeholders at various levels of project leadership across portfolio with right quality, consistency in content. Led enhancements/change request estimates, timelines, scope and delivery mode on a monthly/weekly basis to Change board release managers (CAB). Extensive involvement in the entire lifecycle of bid and tender activities, collaborating with Sales, Solution, and technical teams to prepare responses to BQs, RFIs, RFPs, and proposals, ensuring thorough reviews and approvals in pre-tender stages. Possess a deep understanding of Consumer Digital banking channels, including i-Bank, m-Bank, ATM kiosks, CASA, IVR, Teller, Account Opening, POS, Credit/Debit Card Activation, Online Trading Applications, AML-KYC, Risk and compliance and Account On-boarding, Credit processing (LOS). As a persuasive communicator, possess strong relationship management skills, enabling effective liaison with vendors, development teams, stakeholders, and executives to develop transformative processes that foster sustainable business and organizational growth.

Overview

20
20
years of professional experience
2
2
years of post-secondary education
4
4
Certifications

Work History

Senior Project Manager

Great Eastern Ltd
09.2023 - Current
  • Projects#: Development & delivery of Tableau Dashboard for GRM users
  • Being part of Group IT, led the full project lifecycle, including requirements gathering, design, SRO approval, technical construction, testing, acceptance, training, documentation and implementation, ensuring adherence to GE’s Project Management Process and Methodology
  • Collaborated with key business owners, source systems SMEs, IT Risk & compliance, IT Security and QA teams to align on and achieve project objectives
  • Directed Agile methodologies, facilitating daily stand-ups, sprint planning, and retrospectives to bolster project progress and team unity
  • Accountable for creating project plans and allocating team assignments, oversaw daily work progress, identifying resource requirements, and conducting quality reviews
  • Liaised with BU, external stakeholders for acceptance testing window and facilitate the UAT walkthrough session for successful sign off
  • Prepared Project documentation (Project plans, User Stories, WBS, Risk register, Action tracker, Regular reporting)
  • Provide regular project progress updates on scope, budget utilization, risk, resource needs to project sponsors and escalated project unresolved issues to the project team and PSC team for resolution/direction

Senior Project Manager

NCS Pte Ltd
05.2020 - 09.2023
  • Projects #: Delivery of end-end digital Transformation Projects
  • Cloud Migration: On-premise Data, Application migration to Azure Government Commercial Cloud
  • Cloud platform Set up: SQL server, SAS VA/VS 7.5, Power BI development
  • Implementation of IAM Security feature for Internet Banking application
  • Spearheaded Azure GCC migration, transitioning legacy on-prem data sources, Datawarehouse, and Reports to the Azure cloud, including a one-time data transfer to Azure ADF and conversion of PHP reports to Python scripts for PowerBI visualization
  • Led AWS cloud migration project, converting existing on-prem ETL processes (SSIS) to AWS cloud infrastructure
  • Managed and setting up of SAS VA/VS 7.5 with enhancing system capabilities and performance
  • Established Machine Learning server environments for both UAT and Production in GPC, laying the groundwork for advanced analytics
  • Collaborated with key stakeholders, including business owners, IT Risk & Compliance, and IT Security, to align project objectives with organizational goals
  • Communicated project status and milestones to senior leadership through Project Steering Committee and Working Committee meetings
  • Orchestrated the entire project lifecycle, encompassing planning, requirements gathering, analysis, deployment, and maintenance support
  • Contributed to the development of a Data Governance program using MS Purview, establishing data request protocols, role-based access, approval workflows, and audit trails
  • Partnered with Data Engineering and Analytics teams to refine functional and technical requirements, ensuring project deliverables met business needs
  • Implemented robust security controls, including MFA, Event Hub, Key Vault, Azure Log Analytics Workspace, and Azure Monitor, to safeguard data integrity
  • Engaged with various data pipeline components, such as ETL, data cleaning, modeling, conversion, and feature engineering, utilizing tools like Oracle, Informatica, IBM, and Talend
  • Adhere to ISTM guidelines on the defined and agreed upon SLA for the implemented project during project warranty period
  • Provide Initial analysis and root-cause of the problem to create Incident reporting for the Problem/tickets logged by users
  • Facilitated Agile workshops, training sessions, and use case discussions with end-users, promoting data-driven decision-making and problem-solving
  • Documented comprehensive solutions for historical data loading and routine data ingestion processes, streamlining data management
  • Monitored financial metrics through Project Health Status reporting (PHSR) and communicate to Project Director
  • Provided resource forecasts and utilization reports to management, aiding in effective workforce planning and project allocation
  • Played a pivotal role in DSAI bulk tender processes, crafting SOW, SOC, RFP documents, and defining project timelines, while actively participating in all related meetings and presentations

Business Analyst

NTT Data
02.2019 - 04.2020
  • Project# Digital transformation - IB profiles migration to EDW (Datamart and Visualisation enhancement)
  • Collaborated with business stakeholders, external partners, IT, and Project Managers to facilitate project implementation and maintain Data Projects
  • Led business requirements gathering workshops, translating stakeholder needs into actionable Data requirements
  • Assessed project requirements, conducted impact assessments, and provided effort estimations along with resource allocation (Data Engineering, Data Visualization)
  • Organized data mapping workshops, aligning IT teams (Enterprise Architect, Database, Data Engineering) with business stakeholders to identify essential data sources
  • Engaged in user prioritization sessions to refine the product backlog and integrate user stories into sprint planning
  • Designed and presented screen mock-ups, data templates, and Business Requirement Specifications to stakeholders, achieving a 30% reduction in development iterations
  • Maintained a traceability matrix to track user feedback, amendments, and sign-offs, enhancing project transparency
  • Utilized Microsoft SQL Server to extract and analyze data from diverse sources, supporting data-driven decision-making
  • Supported the Project Manager by providing daily project updates and identifying potential impediments or risks
  • Developed data quality rules and validation techniques, securing user sign-off and ensuring data integrity
  • Reviewed and provided recommendations for UAT test cases, coordinating UAT testing with business and IT teams for seamless execution
  • Led the artifact creation and sign-off process, adhering to regulatory standards and reducing audit findings by 20%
  • Participated in Project Steering Committee meetings with clients to present RAG status updates, secure budget approvals, endorse processes and track risks

Business Analyst

Embrio Consulting
07.2017 - 02.2019

Business Analyst

Tangspac Consulting
02.2015 - 06.2017

Test Consultant

Shell Infotech
11.2012 - 09.2013

Business Analyst

Helius Technologies
06.2012 - 10.2012

ETL Consultant

Virtusa Software Services
06.2010 - 01.2012

ETL Test Lead

HCL Technologies
12.2004 - 06.2009

Education

Master of Science - Software Science

Periyar University
India
04.2001 - 01.2003

Skills

  • Agile Implementation
  • Hybrid Implementation
  • Waterfall Implementation
  • Budgeting
  • Costing
  • Business Analysis
  • Data Analytics
  • Planning
  • Scheduling
  • Digital Transformation
  • IT Project Management
  • IT Program Management
  • Stakeholder Management
  • Vendor Management
  • Risk Management
  • Team Leadership
  • Quality Assurance
  • Project Reporting
  • Database Systems
  • SQL Server
  • NoSQL
  • Oracle
  • ETL Tools
  • SSIS
  • Informatica
  • Talend
  • Visualization
  • Tableau
  • Power BI
  • SAS VA
  • Operational Reporting Tools
  • OBIEE
  • Power BI Report Builder
  • SSRS
  • Data Management
  • Data Governance
  • Data Security
  • Data Warehousing
  • Data Transformation
  • AWS Cloud
  • S3
  • RDS
  • AWS Data Pipeline
  • Data Stores
  • HDFS
  • Azure Cosmos DB
  • Azure Data Lake
  • Azure Blob Storage
  • Azure SQL Data Warehouse
  • Project Management Tools
  • Clarity
  • MS Project
  • SharePoint
  • Teams
  • JIRA
  • Confluence

Scope management

Project planning

Project scheduling

Certification

2022, Certified AWS Cloud Practitioner

Personal Information

Visa Status: DP Work Permit

Previous Assignments

  • 07/01/17, 02/28/19, Business Analyst, Embrio Consulting, Janison (SEAB), Singapore
  • 02/01/15, 06/30/17, Business Analyst, Tangspac Consulting, DBS Bank, Singapore
  • 11/01/12, 09/30/13, Test Consultant, Shell Infotech, OCBC Bank, Singapore
  • 06/01/12, 10/31/12, Business Analyst, Helius Technologies, DBS Bank, Singapore
  • 06/01/10, 01/31/12, ETL Consultant, Virtusa Software Services, JP Morgan Chase, India
  • 12/01/04, 06/30/09, ETL Test Lead, HCL Technologies, India, UK, HALIFAX & BANK OF SCOTLAND

Timeline

Senior Project Manager

Great Eastern Ltd
09.2023 - Current

Senior Project Manager

NCS Pte Ltd
05.2020 - 09.2023

Business Analyst

NTT Data
02.2019 - 04.2020

Business Analyst

Embrio Consulting
07.2017 - 02.2019

Business Analyst

Tangspac Consulting
02.2015 - 06.2017

Test Consultant

Shell Infotech
11.2012 - 09.2013

Business Analyst

Helius Technologies
06.2012 - 10.2012

ETL Consultant

Virtusa Software Services
06.2010 - 01.2012

ETL Test Lead

HCL Technologies
12.2004 - 06.2009

Master of Science - Software Science

Periyar University
04.2001 - 01.2003
Kanchana Project Manager - PMP, CSM, ITILv3