KAMARUZAMAN ABDUL RAHMAN

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

• Collaborated on operational support tasks to achieve common goal.
• Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
• Coordinated seamless communication between departments, resulting in enhanced collaboration efforts across the organization.
• Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

• Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
• Efficiently and effectively identified and solved all problems that impacted direction of business.
• Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
• Created and managed knowledge base to address frequently asked questions and offer how-to guides and troubleshooting instruction.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

• Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
• Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
• Enhanced customer satisfaction through timely deliveries and professional communication with clients.
• Adhered to all traffic laws while operating company vehicles for safe transportation of goods.

Managed day-to-day operations, ensured service quality, and led a team to deliver exceptional customer experiences.

• Responded quickly to last-minute changes in guest plans or room assignments, adapting accordingly without compromising service quality.
• Managed multiple tasks simultaneously while maintaining focus on excellent customer service.
• Contributed to improving overall efficiency by promptly reporting any maintenance issues or damaged items discovered within the property.
• Demonstrated professionalism in all interactions with both guests and colleagues, upholding the hotel brand standards consistently.