Proactive and detail-oriented professional with a strong background in administrative support, particularly at National Healthcare Group. Excelled in streamlining operations, enhancing data accuracy, and fostering team collaboration. Skilled in Microsoft Office Suite and relationship building, significantly improved document management processes. Demonstrated exceptional ability to learn quickly and manage multiple priorities effectively.
Overview
25
25
years of professional experience
Work History
Catering Administrative Assistant
Sodexo Singapore Pte Ltd
08.2024 - Current
Responsible for protecting childen
Handling children with care and compassion
Providing Service Excellence
Assisted coworkers and staff members with special tasks on daily basis.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Digital Arching Assistant
National Healthcare Group
02.2005 - 02.2024
Provided administrative support to executives for optimizing workflow and productivity.
Streamlined office procedures by organizing files and managing schedules.
Conducted research for projects to support informed decision-making.
Developed and maintained project timelines to ensure on-time completion of tasks.
Sorting documents for Digital Archiving
Performing index verification in Digital document system
Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Increased efficiency by implementing new processes and providing administrative support to management.
Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
Bolstered office security measures, updating and enforcing policies for handling confidential information.
Enhanced team collaboration, implementing centralized digital platform for document sharing and communication.
Record Center Specialist
National Healthcare Group Polyclinics
02.2000 - 02.2005
Received, sorted, and distributed incoming mail and packages.
Enhanced data accuracy with thorough audits of physical and digital records.
Provided excellent customer service by promptly fulfilling all records requests within specified timeframes.
Performed annual reviews of stored materials, disposing of outdated records according to established retention schedules and legal requirements.
Maintained an organized workspace, minimizing errors while managing high volumes of sensitive documents.
Streamlined communication between departments, ensuring accurate tracking of incoming and outgoing records transfers.
Safeguarded confidential information through strict adherence to security protocols during the handling and storage of sensitive documents.
Optimized record retrieval times by implementing a streamlined filing system.
Increased efficiency in document management processes by training new employees on best practices.
Ensured compliance with state and federal regulations regarding record storage, destruction, and access protocols.
Assisted with typing, data entry, and answering incoming calls as required.
Updated records with new information.
Assisted with record management system implementation and maintenance to streamline operations.
Provided training to new records clerks to improve knowledge and skills.
Compiled, sorted and filed high volume of documents.
Developed efficient filing system to retrieve records quickly.
Operated office equipment to scan and copy documents.
Maintained organized filing system to facilitate easy retrieval of documents.
Identified and resolved filing discrepancies.
Education
Child Protection Awareness
Singapore American School
Singapore, Null, Singapore
06-2024
Information Technology
Devan Nair Institute
Jurong East, Null, Singapore
01-2011
Skills
Fast learner
Time management
Computer skills
Attention to detail
Team collaboration
Verbal and written communication
Relationship building
Data entry
Support services
File and record keeping
Administrative duties
Office administration
Administrative tasks
Administrative support
Microsoft Office Suite
Data confidentiality
Operations support
Mail sorting and distribution
Multitasking and organization
Documentation and filing
Accomplishments
Five (5) years Good Service Award
Ten (10) years Good Service Award
Twenty (20) years Long and Good Service Award from National Healthcare Groups Polyclinic
Timeline
Catering Administrative Assistant
Sodexo Singapore Pte Ltd
08.2024 - Current
Digital Arching Assistant
National Healthcare Group
02.2005 - 02.2024
Record Center Specialist
National Healthcare Group Polyclinics
02.2000 - 02.2005
Child Protection Awareness
Singapore American School
Information Technology
Devan Nair Institute
Similar Profiles
APRIL MADRIAGAAPRIL MADRIAGA
Workplace Hospitality Manager at SODEXO SINGAPORE PTE. LTD.Workplace Hospitality Manager at SODEXO SINGAPORE PTE. LTD.