Kalyani Krishnan

- Build cohesive partnerships with merchants and residents

- Troubleshooting duties to ensure the Redeemsg apps is working well for merchants to use

- Doing audit checks to ensure smooth operations on the CDC Vouchers Scheme

- Conducting Merchants and Residents Survey to better understand their views about the scheme.

- Providing excellent customer service to passengers and fellow colleagues of various agencies

- Had been tasked with mentorship duties to newly appointed Changi Experience Agents

- Received few awards for Outstanding Performance

- Handling and Safekeeping of Loss And Found Items

- Using system to process Lost and Found

- CPR and AED trained to be the first responder during times of emergency

• Monitored students performance consistently, identifying areas of improvement and adjusting mentorship approaches accordingly.

- Managing a group of NS personel, assisting in Course registrations admin.

-Making calls to registered participants to remind them on the course details and venue

- Collections of Payments via cashless modes

- Performing Bookkeeping Entries with accuracy.

- Being a mentor to fellow NS colleagues

- Processing claims and ensuring officers get reimbursement on time.

-Preparing documents for weekly banking.

- Border and Checkpoint security duties

- Vigilance at all times

- Passport Clearance and vehicle clearance

- Performing counter duties at Immigration Headquarters at Lavendar building

- Printing of Singapore Identity Cards and Issuance to residents.

- Registration duties for NRIC applications

- Payment collections

• Adhered strictly to department policies and procedures when carrying out assigned duties, maintaining a high level of professionalism and integrity at all times.

- Screening of Passengers and staff at Gate Hold Room to ensure the safety of all.