Kalaivani Aranan

1. Program Management:

• Overall responsibility of the program delivery on APAC campus, including academic year preparation, class scheduling, examination, jury session, all other activities relating to the program.
• Collaborating with Academic Directors for a successful preparation and delivery of the program
• Course Scheduling: Prepare / validate program schedules for approval. Follow through in the class scheduling system used in ESSEC: system entry, classroom booking, maintaining and communicating changes

2. Students-related:

• Supervision of program – including induction, student attendance monitoring & communication, examination coordination & communication, grades data-entry, and relaying general student announcements
• Collecting, analyzing, and proposing action plans based on students' feedback
• Maintain students' records
• Basic student care, supporting students' mental and physical well-being

3. Coordinating with counterparts in other ESSEC campuses to ensure program rules alignment.

4. Curriculum-related events: Orientation/Seminars/Workshop/Program-specific events

• Be responsible for the smooth coordination and execution of the planned activities with seamless logistical and administrative arrangements. Where required, source for vendors and confirm bookings, respecting finance processes
• Assist in travel claims/reimbursement/payment

5. Finance process for program expenses:

• Consolidate and update program expenses and maintaining the shared master database.
• Raise program related purchase requests on procurement system

6. Other program-related support:

• Set up/Coordinate Teleconference / virtual meetings with counterparts in Singapore or other global campuses, collaboration with International IT Department
• Minutes-taking, filing, general house-keeping of stationeries
• Preparing / updating deck presentations and program website.
• Supervision of team members.
• Supervised day-to-day operations to meet performance, quality and service expectations

1. Course Scheduling:

• Guided by the Program Manager, prepare approved program schedules in the class scheduling system used in ESSEC: system entry, classroom booking, maintaining and communicating changes

2. Students-related:

• Checking of student admission documents,
• Arranging admission interviews online and face to face.
• Managing student pass application and cancellations
• Managing students P-files including opening and closing of P-files
• Liaise with parents on admission matters.
• Prepare student contracts.
• Supervision of program – including induction, student attendance monitoring & communication, course registration, examination coordination & communication, grades data-entry, and relaying general student announcements.
• Provide student support in personal and practical matters.
• Maintain students' records, in consultation with Program Manager

3. Support teaching staff:

• Program-related support for Professors / external lecturers, including contractual documentation
• Under the guidance of the Program Manager, coordinate and execute the planned activities, and setup of venue, to ensure smooth logistical and administrative arrangements.
• Where required, source for vendors and confirm bookings, respecting finance processes

4. Finance process for program expenses:

• Consolidate and update program expenses, where relevant.
• Raise program related purchase requests on procurement system

5. Other program-related support:

• Set up/Coordinate Teleconference / virtual meetings with counterparts in Singapore or other global campuses, collaboration with International IT Department.
• Minutes-taking, filing, general house-keeping of stationeries
• Preparing / updating deck presentations and program websites.
  

1. Course Scheduling:

• Guided by the Program Manager, prepare approved program schedules in the class scheduling system used in ESSEC: system entry, classroom booking, maintaining and communicating changes

2. Students-related:

• Checking of student admission documents.
• Arranging admission interviews online and face to face.
• Managing student pass application and cancellations
• Managing students P-files including opening and closing of P-files
• Liaise with parents on admission matters.
• Prepare student contracts.
• Supervision of program – including induction, student attendance monitoring & communication, examination coordination & communication, grades data-entry, and relaying general student announcements.
• Maintain students' records, in consultation with Program Manager

3. Support teaching staff:

• Program-related support for Professors / external lecturers, including contractual documentation
• Under the guidance of the Program Manager, coordinate and execute the planned activities, and setup of venue, to ensure smooth logistical and administrative arrangements.
• Where required, source for vendors and confirm bookings, respecting finance processes
• Printing and distribution of course materials.

4. Finance process for program expenses:

• Consolidate and update program expenses, where relevant
• Raise program related purchase requests on procurement system.

5. Other program-related support:

• Set up/Coordinate Teleconference / virtual meetings with counterparts in Singapore or other global campuses, collaboration with International IT Department
• Minutes-taking, filing, general house-keeping of stationeries
• Preparing / updating deck presentations and program websites.
• Conducted regular meetings with team to discuss issues, concerns and updates

• Created and updated records and files to maintain document compliance.
• Filed paperwork and organized computer-based information.
• Collected data, input records and protected electronic files.
• Conduct consulting with individuals seeking training to explain the process of enrolling in the course, finalize training dates, and coordinate the collection of fees.
• Engage in communication and collaboration with training providers to arrange the venue, confirm training dates, and ensure attendees' participation.
• Send notifications and periodic reminders to clients regarding the specific details of the workshop.
• Verification of invoices from training providers and training seekers records for processing of payment.
• Monthly reconciliation of training records
• Administrate the WPLN test to the candidates.
• Generate certificates and dispatch them to the respective candidates via mail.

• Address student inquiries related to hostel accommodation, billing for hostel services, requests for changing hostels, or room change requests.
• Respond to student appeals and gather feedback from both students and parents.
• Created and updated records and files to maintain document compliance.
• Maintain program websites.
• Updating student records in the school system.
• Other administrative duties.

• Scheduled office meetings and client appointments for staff teams.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.

• Completed necessary reports and documentation on time and to specifications.
• Maintained accurate records of patient visits and treatments in patient medical files.
• Provide Financial consulting to patients.
• Register and schedule appointments for patients
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Provide chaperone assistance to patients
• Disinfected tools, equipment and surfaces between patients