KAIYISAH ANDIN
EXECUTIVE ASSISTANT TO CEO & OFFICE MANAGER
Summary
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings and handling confidential information. Highly skilled in communication, organization and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities.
Dependable and resourceful, consistently delivering high-quality outcomes. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Executive Assistant to CEO & Office Manager
DAWN Medical Technologies (Singapore) Pte Ltd
09.2024 - 12.2025
- Managed the CEO’s calendar - scheduling 15–20 meetings weekly and coordinated logistics for 30+ domestic and international trips annually.
- Processed travel expense and reimbursement transactions and prepared timely expense reports for CEO review.
- Handled confidential and sensitive information with discretion, maintaining compliance with executive privacy protocols and reducing information-access incidents to zero.
- Streamlined travel arrangements and accommodations for executives, cutting average planning time by 40% and improving on-time departures.
- Proactively identified workflow improvements and realigned priorities to executive preferences, reducing scheduling conflicts by 35%.
- Managed office inventory, tracked supplies and placed orders monthly to maintain >98% stock availability and support uninterrupted operations.
- Performed routine maintenance and troubleshooting of office equipment, improving equipment uptime and reducing vendor service calls by 75%.
- Coordinated at least 10+ staff events per year (team-building, offsite, company lunch/dinner, team bonding every 1st Friday on the month), increasing employee engagement and participation rates to 98%.
- Negotiated with vendors and developed relationships that resulted in improved contract terms and estimated cost savings of 10–15%.
- Supported HR by scheduling 30–50 interviews annually and liaising with candidates to expedite hiring timelines.
- Facilitated onboarding for 20+ new hires per year, delivering orientation and resources for smooth integration and managed offboarding processes for departing employees to ensure proper knowledge transfer and compliance with HR Director and company policies.
- Updated and maintained confidential databases and records, ensuring 100% accuracy for executive files.
- Performed ad-hoc duties as required by the CEO and office management, prioritizing tasks to meet critical deadlines.
Executive Assistant to VP Director of People & Culture
Revantage Asia
07.2023 - 01.2024
- Managed complex calendars for 3 executives (VP and SVP's), scheduling an average of 15-20 meetings, appointments and conference calls weekly to maximize leadership time and reduce conflicts.
- Coordinated domestic and international travel for executives - flights, hotels, ground transportation, visas and negotiating cost-effective options to reduce travel expenses.
- Served as primary point of contact for internal and external stakeholders, screening and directing at least 10 incoming calls, emails and vendor inquiries daily to ensure timely resolution.
- Coordinate with HR team and executed company events and initiatives (team building, townhall, company in-house talks), managing logistics, vendor relations and attendee communications to achieve 95%+ employee participation.
- Managed office supplies inventory and procurement, maintaining service levels and controlling spend for recurring orders; reduced stockouts to zero and lowered reorder lead time by streamlining vendor relationships.
- Handled incoming inquiries and requests professionally, routing issues to appropriate parties and following up to achieve a 98% response/closure rate within established timeframes.
- Worked closely with HR team and facilitated onboarding for new hires, delivering orientation and resources to ensure smooth integration.
- Maintained strict confidentiality of sensitive information and documents, supporting compliance with corporate policies and executive privacy requirements.
Executive Assistant to Chief Digital Officer
TVS Digital Pte. Ltd. / TVS Motor Company Limited
04.2018 - 07.2023
- Delivered high-level administrative support to the Chief Development Officer (CDO) and department managers, managing 3–5 executive calendars and coordinating at least 20 meetings weekly, improving scheduling efficiency and reducing conflicts.
- Coordinated logistics for at least 10 meetings, conferences and events monthly, including venue sourcing, catering and audiovisual setup, ensuring seamless execution and positive stakeholder experience.
- Served as the primary point of contact for internal teams and external stakeholders, handling high volume of communications daily and streamlining information flow through effective screening and prioritization.
- Supported recruitment activities by screening 20+ resumes per role, scheduling interviews and coordinating candidate evaluations, reducing time-to-hire and improving hiring efficiency.
- Facilitated onboarding for new hires, preparing documentation and ensuring a smooth and timely integration into the organization.
- Assisted in multiple cross-functional projects led by executives, consistently meeting deadlines and maintaining a high level of accuracy in deliverables.
- Maintained and updated company databases, records and filing systems, improving data accuracy and ensuring quick and efficient retrieval of information in response to requests from the CEO and CDO, supporting timely reporting and decision-making.
Administrative Assistant
Deloitte & Touche Pte Ltd
11.2015 - 04.2017
- Created a positive first impression by professionally greeting and assisting 50+ visitors weekly, enhancing overall visitor satisfaction and company image.
- Managed 10+ conference room bookings daily and coordinated meeting arrangements, improving space utilization and reducing scheduling conflicts.
- Supported administrative operations by organizing 100+ documents weekly and maintaining spreadsheets, increasing efficiency and accessibility of records.
- Handled 40–60 daily inquiries via phone, email and in-person ensuring timely and accurate responses to support smooth operations.
- Processed and distributed 30+ incoming and outgoing mail items and deliveries daily, ensuring prompt and accurate handling.
- Maintained reception and conference areas to high standards, contributing to a consistently professional and welcoming environment.
Front Desk & Admin Officer
Soverus Pte Ltd
11.2013 - 11.2015
- Delivered a professional front-facing experience by greeting and assisting 80+ visitors and employees daily, enhancing overall satisfaction and company image.
- Managed access control systems, issuing and deactivating high volume of access cards monthly, ensuring accurate and secure access for employees and visitors.
- Monitored entry and exit points, maintaining 100% compliance with security protocols and preventing unauthorized access.
- Resolved 20–30 daily access-related inquiries, troubleshooting issues efficiently and minimizing disruptions to operations.
- Collaborated with security personnel and management to address and resolve security concerns, strengthening overall access control effectiveness.
- Maintained detailed records of access card distribution, usage and inventory, improving tracking accuracy and reducing discrepancies.
- Supported administrative functions through data entry, filing and record maintenance, ensuring organized and easily retrievable information.
- Managed front desk operations, handling 20+ calls daily and directing inquiries promptly to the appropriate departments.
Cabin Crew
Scoot Pte Ltd
08.2012 - 08.2013
- Maintained cabin safety by conducting pre-flight checks for 150–200 passengers per flight, ensuring full compliance with airline policies and emergency procedures.
- Delivered safety demonstrations on 100% of assigned flights, effectively educating passengers on emergency equipment and procedures.
- Strengthened team performance by actively participating in post-flight debriefings, contributing feedback that improved coordination and service delivery.
- Upheld strict adherence to company regulations, contributing to a consistently safe and compliant onboard environment.
- Executed efficient meal and beverage service for passengers per service cycle, accommodating dietary requirements and special requests.
- Verified passenger compliance with aviation safety regulations, ensuring adherence to all onboard policies and procedures.
Education
NITEC in Service (Office) Skills
ITE Bishan College
Singapore03-2009
"O" Level
BMC International College
Singapore01-2007
Skills
Proven ability to deliver high-level executive support and administrative coordination in fast-paced environments
Demonstrated strength in managing complex calendars, travel logistics and expense processes with accuracy
Effective in prioritizing tasks and optimizing time management to meet tight deadlines
Strong problem-solving capabilities with a track record of resolving operational challenges efficiently
Detail-oriented with consistent accuracy in documentation and reporting
Collaborative communicator skilled in managing stakeholder relationships and streamlining workflows
Experienced in supporting office operations to enhance overall efficiency and productivity
Certification
Practical Management Skills for Secretaries and Personal Assistants
Timeline
Practical Management Skills for Secretaries and Personal Assistants
11-2025
Executive Assistant to CEO & Office Manager
DAWN Medical Technologies (Singapore) Pte Ltd
09.2024 - 12.2025
Executive Assistant to VP Director of People & Culture
Revantage Asia
07.2023 - 01.2024
Executive Assistant to Chief Digital Officer
TVS Digital Pte. Ltd. / TVS Motor Company Limited
04.2018 - 07.2023
Administrative Assistant
Deloitte & Touche Pte Ltd
11.2015 - 04.2017
Front Desk & Admin Officer
Soverus Pte Ltd
11.2013 - 11.2015
Cabin Crew
Scoot Pte Ltd
08.2012 - 08.2013
NITEC in Service (Office) Skills
ITE Bishan College
"O" Level
BMC International College