Kai Wen Tan

Experienced with ability to resolve challenges on board through quick problem-solving and calm decision-making. Holds a Diploma in Marketing and a strong academic background in Business Analytics, with a keen interest in leveraging data to improve service efficiency and customer insights. Recognized for delivering outstanding customer service, building positive passenger experiences, and maintaining high standards of safety and professionalism. Combines analytical thinking with excellent interpersonal skills to adapt seamlessly in dynamic environments.

• Took on additional crew responsibilities when other flight attendants were overwhelmed, which provided valuable on-the-job training in different roles.
• Skilled in building strong rapport with colleagues and passengers, fostering a positive and supportive environment on board. Adept at resolving challenges through teamwork, clear communication, and empathy, while maintaining high safety and service standards.
• Seasoned leader with extensive experience as a Company Sergeant Major in the Singapore Armed Forces, overseeing and managing more than 100 personnel in high-pressure environments. Skilled in balancing operational demands with empathy for individual well-being. Adept at resolving conflicts and maintaining cohesion.

Accomplished Company Sergeant Major (CSM) with extensive leadership experience in the Singapore Armed Forces, skilled in managing teams, enforcing discipline, and driving operational excellence. Proven ability to plan and execute large-scale operations, oversee logistics, and ensure strict compliance with safety and regulatory standards. Recognized for strong communication skills, effective conflict resolution, and the ability to motivate and develop diverse teams. Adept at problem-solving under pressure, coordinating resources efficiently, and bridging organizational objectives with team performance. Brings transferable expertise in people management, operations, and process optimization to dynamic civilian environments.

Mr Ashvin Suresh 

• Legal Associate
• The Competition and Consumer Commission of Singapore

• Running
• Working Out
• Travelling
• Current Affairs