Kaiqing Lim
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level retail position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Barista PT
Kong cafe
05.2023 - Current
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Used POS system to accurately enter orders and process payments.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Barista
The Editor's Market, Takashimaya
09.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Retail Sales Assistant
So France Duo
01.2022 - 08.2022
- Managed and maintained store inventory by ordering, receiving and stocking supplies.
- Greeted customers and helped with product questions, selections, locations, purchases, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Increased sales by offering advice on purchases and promoting additional products.
- Worked closely with shift manager to solve problems and handle customer concerns.
Service Crew
SHIN
10.2021 - 12.2021
- Delivered high quality customer service to promote SHIN-l culture
- Introduced menu to customer to help them to decide and makingorders
- Served food and drinks to the correct table and asked about foodquality with customers and getting constructive comments
- Maintained clean and organized workspace to optimizeoperations and enable partners to easily locate resources andproducts.
Tearista at Jia Yi Malaysia
06.2019 - 06.2020
- Took order from customer and handled payment
- Maintained clean and organized workspace to optimizeoperations and enable partners to easily locate resources andproducts
- Prepared and served consistent hot and cold beverages byfollowing recipe and presentation standards.
Education
Diploma in Banking And Finance
Singapore Institute of Management
Singapore12.2024
SPM
Foon Yew High School
Malaysia 11.2021
Skills
- Excellent Memory
- Adaptive and Creative
- Resolving Complaints
- Foam Art
- Coordinating with Supervisors
- Available Weekends
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Malay
Intermediate (B1)
Timeline
Barista PT
Kong cafe
05.2023 - Current
Barista
The Editor's Market, Takashimaya
09.2022 - Current
Retail Sales Assistant
So France Duo
01.2022 - 08.2022
Service Crew
SHIN
10.2021 - 12.2021
Tearista at Jia Yi Malaysia
06.2019 - 06.2020
Diploma in Banking And Finance
Singapore Institute of Management
SPM
Foon Yew High School
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