Kai Jie Soon

- In charge of maintenance of equipment within stores to ensure continued serviceability.

- liaising between units to ensure continued smooth processes of maintenance and loaning period.

- Developed networks and deep understanding of key details and personnel needed to ensure continued functionality of the unit.

- Assisted in the liaising with and Hiring of Licensed Aircraft Engineers.

- Compiled necessary Certificates and documents needed by the Civil Aviation Authority of Singapore.

- Assisted in calling of shortlisted LAEs in order to negotiate salaries within ranges approved by my superiors

- Ensured adequate briefing of knowledge to customers on their needs regarding Samsung Products

- Continuously provided necessary information to customers in order to update them on each generation of hardware and software jumps.

- Provided services to ensure smooth transition of data and profiles from old devices to newly purchased devices.

- Managed customer expectations of food and drinks services during shifts.

- Ensured continued quality control of cleanliness within premises