Kai Fatt Mah
Summary
Dynamic General Manager with a proven track record at United Multi Trades Enterprise, excelling in leadership and operations management. Successfully enhanced sales and profitability through strategic initiatives, while fostering a culture of teamwork and continuous learning. Expert in problem resolution, driving high employee satisfaction and retention rates.
Overview
35
35
years of professional experience
Work History
General Manager
United Multi Trades Enterprise
01.1990 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Managing Director
SME & T PTE LTD
01.2005 - 01.2020
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
- Promoted a culture of continuous learning by investing in employee development programs and resources.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
No Degree -
Outram Secondary School
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Timeline
Managing Director
SME & T PTE LTD
01.2005 - 01.2020
General Manager
United Multi Trades Enterprise
01.1990 - Current
No Degree -
Outram Secondary School
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