Kah Xuan Chua
IT Support
Summary
As a Diploma in Information Technology student, I enjoy the practical aspect of IT and look forward to exploring the current trends and industry standards. My friendly disposition and strong interpersonal skills help me adapt easily to any situation. As a dedicated team player, I am eager to collaborate with like-minded individuals in a dynamic and stimulating environment.
Overview
1
1
year of professional experience
2
2
Languages
Work History
IT Support
Freely Creative Sdn Bhd
12.2024 - Current
- Understand requirements and functional specifications and create test specifications.
- Conduct testing mainly for AutoCount software plugin, mobile apps and Web API
- Work closely with the Development team to report bugs and ensure defective resolution.
- Suggest improvements to the system as part of the test.
- Prepare/update test reports at testing closure.
IT Support
Freely Creative SDN BHD
06.2024 - 12.2024
- Develop detailed test cases for various scenarios.
- Execute tests to find and ensure compliance with requirements.
- Log and track defects and bugs for developer resolution.
SALES ADMIN
Rainbow Wholesale Store Sdn Bhd
08.2023 - 06.2024
- Handle customer complaints with empathy and composure
- Answer calls, respond to emails, and speak with clients face-to-face Help management identify workflow issues and find solutions
- Utilize basic Photoshop skills to edit and enhance images for various projects
Education
SPM -
Sekolah Menengah Kebangsaan Taman Desa Jaya
Johor Bahru 04.2001 -
Diploma - Information Technology
Sunway College Johor Bahru
Johor Bahru 04.2001 -
Skills
- Website Design (HTML, CSS, JavaScript, PHP)
- Database Design (MySQL)
- Microsoft Office (Word, Excel Power Point)
Timeline
IT Support
Freely Creative Sdn Bhd
12.2024 - Current
IT Support
Freely Creative SDN BHD
06.2024 - 12.2024
SALES ADMIN
Rainbow Wholesale Store Sdn Bhd
08.2023 - 06.2024
SPM -
Sekolah Menengah Kebangsaan Taman Desa Jaya
04.2001 -
Diploma - Information Technology
Sunway College Johor Bahru
04.2001 -
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