Kah Kheng Tan

• Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
• Maintained a safe work environment, conducting regular safety inspections and training employees on proper procedures.
• Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
• Double checked records, daily reports, and inventory transactions to identify and correct variances.
• Facilitated cross-training initiatives within the warehouse team, ensuring staff members were equipped with the knowledge and skills necessary to adapt quickly to changing business needs.
• Monitored inventory levels closely, ensuring stock was replenished in a timely manner to prevent shortages or delays in fulfilling customer orders.
• Ensured timely order fulfillment by coordinating with team members to prioritize tasks efficiently.
• Improved warehouse efficiency by implementing inventory management systems and streamlining processes.

Remark

First when join the company as warehouse supervisor, get promote after a years later , become warehouse assistant manager.

• Onboarded, trained and supervised 20-person warehouse staff with strong record of meeting schedule and performance goals.

• Oversaw daily inventory counts to maintain data accuracy.
• Prepared reports tracking information such as purchase orders, inventory numbers, and invoicing activities.
• Worked with vendors to schedule daily pickups and weekly deliveries.
• Improved supply chain efficiency by establishing strong relationships with key suppliers and carriers.
• Outbound / Delivery.
• Inbound / Receiving .

• Helped customers locate products and checked store system for merchandise at other sites.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Answered customer questions about sizing, accessories, and merchandise care.
• Engaged with customers to build rapport and loyalty.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Assisted in recruitment to build team of top performers.
• Used POS system to accurately enter orders and process payments.
• Helped management keep adequate supply on hand by notifying of shortages.