KAH HAO CHEW
Singapore
Summary
Versatile professional with expertise in account development, brand management, client relations, and risk operations management. Eager to apply diverse skill set to excel in the vacant position at your company. Recognized for collaborative teamwork and commitment to achieving organizational objectives. Results-oriented with a proven track record in accelerated growth, business reengineering, and financial restructuring. Regarded by peers for a strong work ethic and dedication, I am poised to contribute to your company's success.
Overview
16
16
years of professional experience
Work History
Risk Operations Manager
AETOS Holding Pte Ltd
04.2023 - Current
- Championed adoption of best practices across the organization in areas such as third-party vendor management and information security.
- Collaborated with senior leadership in devising effective business continuity plans, safeguarding company interests during crisis situations.
- Managed cross-functional teams to ensure timely completion of critical risk-related projects.
- Improved decision-making processes with the implementation of a data-driven approach to risk analysis.
- Developed and maintained relationships with external stakeholders
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
Country Manager
Singapore Institute Of Management Pte Ltd
07.2021 - 04.2023
- Lead and drive number and revenue targets across all lines of business
- Develop comprehensive recruitment and marketing plan
- Maintain data-driven approach to recruitment
- Achieve student admission targets through recruitment agents and feeder schools
- Manage effective launch of new programmes in-country
- Enhance SIM's in-market value proposition
- Identify, maintain and develop relationships with key bodies.
Head of Sales
TENOPY, TENOFTEN PTE LTD
01.2020 - 07.2021
- Provided consultative sales of Education packages
- Prospected for customers through cold calls, referrals, and networking
- Qualified leads, negotiated with customers, closed deals, and managed accounts
- Developed deep customer knowledge in Singapore/China market
- Developed and executed sales incentive programs
- Improved sales policies and practices.
Financial Planner
INFINITI, MANULIFE
01.2020 - 05.2021
- Accredited to distribute Wealth Management approved products
- Communicated with existing clients to ensure satisfaction
- Recommended changes to maintain a healthy portfolio
- Prospected for new clients
- Developed client relationships
- Advised clients on portfolio performance
- Achieved top trainee and producer awards.
Warrant Officer
MINDEF
10.2017 - 10.2018
- Team Management of 80 personnel
- Media 2IC for NDP 2018
- Ensuring training, development, and leadership training for personnel
- Top Graduate for Joint Leadership Course
- Successfully delivered video production for NDP.
Platoon Sergeant
MINDEF
01.2012 - 09.2017
- Manage a team of 40 personnel
- Draft SOP and lesson plan
- Strategies planning in terms of operation
- Organize large-scale public events
- Work with supplier and logistic team
- Successfully implemented new C4 system for SAF.
Specialist
MINDEF SAF
03.2008 - 12.2011
- Maintain and organize communication systems
- Scheduling of preventive maintenance
- Handling a team of 30 in support of Battalion Operation
- Organize community events
- Handled a team of 3 in support of Division's Goal
- Best Soldier of the month.
Education
Innovation And Entrepreneurship -
UNIVERSITY OF ADELAIDE
Adelaide01.2018
Diploma In Business, Supply Chain Management -
NANYANG POLYTECHNIC
Singapore01.2016
Diploma In International Business -
BMC INTERNATIONAL COLLEGE
Singapore01.2007
O Level -
WESTWOOD SECONDARY SCHOOL
Singapore10.2005
Skills
- Relationships with key/named private customers and government departments
- Achievement to sales targets, ability to accelerate the sales process
- Customer and Market Knowledge - Able to demonstrate insight to local and china
- Sales Process Management
- High-Level Relationship Building - Ability to initiate and sustain long term, high-level
- Strong problem-solving abilities
- Have excellent verbal and written communication skills and high-level attention to detail
- Strong interpersonal and leadership skills
- Enterprise risk management
- Operational risk management
Languages
English
Chinese (Mandarin)
References
References available upon request
Timeline
Risk Operations Manager
AETOS Holding Pte Ltd
04.2023 - Current
Country Manager
Singapore Institute Of Management Pte Ltd
07.2021 - 04.2023
Head of Sales
TENOPY, TENOFTEN PTE LTD
01.2020 - 07.2021
Financial Planner
INFINITI, MANULIFE
01.2020 - 05.2021
Warrant Officer
MINDEF
10.2017 - 10.2018
Platoon Sergeant
MINDEF
01.2012 - 09.2017
Specialist
MINDEF SAF
03.2008 - 12.2011
Innovation And Entrepreneurship -
UNIVERSITY OF ADELAIDE
Diploma In Business, Supply Chain Management -
NANYANG POLYTECHNIC
Diploma In International Business -
BMC INTERNATIONAL COLLEGE
O Level -
WESTWOOD SECONDARY SCHOOL
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