Enhanced customer satisfaction by providing efficient and friendly service.
Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Maintained a clean and organized work environment for improved customer experiences.
Kept all prep areas clean by sweeping, mopping, and washing down counters.
Increased sales by strategically upselling food items when suitable.
Supervisor of Operations
DIWEI TEOCHEW RESTAURANT
05.2024 - 12.2024
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Enhanced customer satisfaction by responding promptly to inquiries.
Managed line and crowd efficiently with swift service.
Resolved complaints efficiently, ensuring customer satisfaction and nurturing loyalty.
Service Crew Member
HOUSE OF WHITE BEE HOON PTE LTD
06.2023 - 05.2024
Memorized food and drink recipes to prepare orders with speed and accuracy
Maintained cleanliness of work area, including counters, tables, floors, walls, utensils, dishware and glassware throughout shift
Provided timely, accurate and efficient food service to customers with a warm and friendly attitude
Performed opening and closing duties such as setting up dining areas and restocking supplies according to company guidelines
Monitored inventory levels of supplies needed for daily operations
Restaurant Supervisor & Barista
LA FEZ
10.2021 - 05.2023
Greeted guests and directed them to tables with enthusiasm.
Efficiently handled a high volume of beverage orders independently.
Assisted manager and staff in processing orders during peak times.
Supervisor
THE SALAD CORNER
03.2018 - 05.2021
Taking customer orders and process payment, managed store inventory by ordering, receiving and stocking supplier, prepared of salad items fruits and vegetables etc, set up and organises the self service salad bar station, create salad based on customes order
Cafe Barista
JOE&DOUGH
02.2015 - 12.2017
Assisted the lead barista in handling high volume orders while maintaining the efficient preparation of customer orders, managed and maintained store inventory by ordering, receiving and stocking supplier, support manager in taking high volume orders
Air Conditioner Technician
COLD ENGINE
01.2011 - 08.2014
Make appointment with customer for aircon service, cleaning aircon and installation of aircon, check on aircon condition and repair faulty spare parts
Languages
English
Timeline
Service Crew Member - The Inn Live House
12.2024 - Current
Supervisor of Operations - DIWEI TEOCHEW RESTAURANT
05.2024 - 12.2024
Service Crew Member - HOUSE OF WHITE BEE HOON PTE LTD