KAH CHUIN CHEW
Summary
Adept Administrator with a proven track record at YOCORN, excelling in customer service and data entry. Demonstrated ability to master new skills rapidly, ensuring seamless order management and efficient problem resolution. Achieved a significant improvement in recordkeeping accuracy, while fostering strong relationships with logistics partners. Balances keen attention to detail with exceptional communication abilities.
Overview
2
2
years of professional experience
Work History
Administrator
YOCORN
03.2023 - 05.2025
Provide customer support to resolve any order-related issues or questions.
If the product is out of stock, notify the customer promptly and provide alternatives or an estimated time for restocking.
Keep a record of your order, including all correspondence and order details, for future reference.
Arrange the unloading of containers after they arrive at the destination.
Maintain communication with logistics companies and track the shipping status of containers.
Education
Diploma - Hotel Management
Tunku Abdul Rahman University of Management And Te
Malaysia, Johor06.2019
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Ability to quickly understand and master new information, knowledge, or skills
- Ability to learn cultural, linguistic or professional skills in a new environment
Languages
English
Beginner (A1)
Chinese (Mandarin)
Advanced (C1)
Timeline
Administrator
YOCORN
03.2023 - 05.2025
Diploma - Hotel Management
Tunku Abdul Rahman University of Management And Te
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