Kafihan Raj U
Singapore
Summary
Seeking a career in an esteemed organization to foster professional growth and establish a strong reputation among peers. Committed to leveraging skills and past expertise to contribute to the organization's success and actively seeking opportunities for advancement.
Overview
21
21
years of professional experience
Work History
Security Site Supervisor
Oneberry Technologies Pte Ltd
09.2023 - Current
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Recorded incident reports with detailed accounts of occurrences.
- Managed and trained a team of security personnel for optimal performance in maintaining site safety.
- Maintained detailed logs of daily activities, providing accurate records for management review.
- Monitored alarm systems, responding promptly to alerts and coordinating appropriate action.
- Oversaw investigation into reported incidents, ensuring timely identification of cause and appropriate disciplinary action if needed.
- Collaborated with local law enforcement agencies to bolster site protection and share intelligence on potential threats.
Security Supervisor
Interlock Security & Investigation Pte Ltd
05.2020 - 08.2023
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
Supervisor of Operations
FRIN CAR VALET SERVICES
09.2017 - 04.2020
- Improved customer satisfaction by addressing and resolving complaints promptly and professionally.
- Supervised and effectively trained 30 employees to decrease process lags and boost productivity.
- Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills.
- Developed strong relationships with vendors, negotiating favorable terms and conditions for product supply agreements.
- Enhanced team morale with regular coaching, feedback sessions, and staff recognition initiatives.
INTERTEK PETROLEUM SURVEYOR
INTERTEK TESTING SERVICES
06.2016 - 08.2017
- Assist to perform inspection of loading, unloading and transhipment of petroleum products, crude tankers
- To measure shore tanks and ship's tanks to ascertain volumes and weighs of cargo according to standard method of calculation
Supervisor
FRIN CAR VALET SERVICES
11.2012 - 05.2016
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
CUSTOMER RELATIONS/SALES EXECUTIVE
LIFEBRANDZ
11.2010 - 10.2012
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
COMMANDO TRAINER / COMMANDO OPS TRAINING INSTRUCTOR
SINGAPORE ARMED FORCES (S.A.F)
12.2003 - 10.2010
- Mentored junior officers to develop leadership skills, fostering a culture of continuous improvement within the organization.
- Enhanced team performance by implementing efficient communication and decision-making strategies.
- Fostered a positive work environment, promoting collaboration and teamwork among diverse personnel.
- Conducted thorough risk assessments to minimize potential hazards during military exercises and deployments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Improved overall unit efficiency by streamlining processes and procedures for daily tasks and operations.
Education
Diploma - Diploma in Security And Fire Safety
Temasek Polytechnic
Singapore09-2024
NITEC - Precision Engineering
Institute of Technical Education
12.2004
GCE N 'Levels - 5 Credits
Sembawang Secondary School
12.2002
Skills
- Time & Manpower management
- Excellent communication
- Personnel supervision
- Performance assessment
- Team leadership
- Operations management
Languages
English
Tamil
Malay
Elementary (A2)
Next Of Kin
Vandana-85027709
Personal Information
- Date of Birth: 29/08/86
- Gender: Male
- Marital Status: Married
- Driving Licence: Class 3
Courses And Certification
- WDA Statement Of Attainment For Employment, Workplace Literacy- Reading -7, Workplace Literacy- Speaking -7, Workplace Literacy- Listening -8, Workplace Literacy- Writing -6, Workplace Literacy- Numeracy -5
- Security Officer Professional Skill, Guard and Patrol (Provide Guard and Patrol Services), Incident Response (Handle Security Incidents and Services), Threat Observation (Recognise Terrorist Threats), Deterrence (Manage Disorderly Conduct & Threatening Behaviour), Access Control Management (Operate Basic Security Equipment), Guard and Patrol (Supervise Security Officers), Capability Development (Induct Security Personnel), Security Risk Analysis (Assess and Address Security Risk), Security Operation Compliance (Perform Supervisory Duties within Legal Framework), Access Control Management (Deploy Security Equipment), Deterrence (Perform Security Duties at Protected Areas and Protected Places)
Timeline
Security Site Supervisor
Oneberry Technologies Pte Ltd
09.2023 - Current
Security Supervisor
Interlock Security & Investigation Pte Ltd
05.2020 - 08.2023
Supervisor of Operations
FRIN CAR VALET SERVICES
09.2017 - 04.2020
INTERTEK PETROLEUM SURVEYOR
INTERTEK TESTING SERVICES
06.2016 - 08.2017
Supervisor
FRIN CAR VALET SERVICES
11.2012 - 05.2016
CUSTOMER RELATIONS/SALES EXECUTIVE
LIFEBRANDZ
11.2010 - 10.2012
COMMANDO TRAINER / COMMANDO OPS TRAINING INSTRUCTOR
SINGAPORE ARMED FORCES (S.A.F)
12.2003 - 10.2010
NITEC - Precision Engineering
Institute of Technical Education
GCE N 'Levels - 5 Credits
Sembawang Secondary School
Diploma - Diploma in Security And Fire Safety
Temasek Polytechnic
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