Kaajal Chaudhary

Business Analyst with 8+ years of experience specializing in the mobile wallets and payments domain. Expertise in gathering requirements and providing feasible solutions. Proficient in Agile methodologies and working closely with cross-functional teams to meet business objectives. Strong ability to translate complex requirements into actionable insights, enhancing customer experience and driving business growth.

• Third rank holder in University. (BCA)
• Two times Credo cap winner at unit level in previous organization for Customer Centricity.
• Rated as Star Talent in COMVIVA for handling multiple Projects with end to end responsibility.
• Three times Shine @ Orange winner for the contributions towards the project.
• Traveled to Morocco and France for Business meetings, strengthening relationships with key international stakeholders, and gaining valuable insights into local market trends and customer preferences.

• Experience in Business Analysis, Requirements Gathering and analysis.
• Analyzing and understanding the project scope, business requirements/enhancements through effective engagement with internal & external stakeholders.
• Excellent written and verbal English skills necessary to create solutions, roadmaps, recommendations and business cases.
• Strong communication, collaboration & team building skills with proficiency at grasping new technical concepts quickly and utilize the same in a productive manner.
• Conducting Functional training and product demos for the clients.
• Experienced in preparing Business requirement Specification, Functional Specification Document, User Guide, Reviewing test scenarios.
• Well versed with SDLC, STLC and Defect Life Cycle and Software testing.
• Scrum master for a team of 10 people, implementing Agile methodologies and responsible for all Scrum ceremonies.
• Collaborated with product managers, developers, and UX/UI teams to define business requirements and create detailed user stories and acceptance criteria.
• Coordinated user acceptance testing (UAT) and gathered feedback to refine product features and address any potential issues.
• Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
• Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
• Test designing involving Traceability Matrix (RTM), System Test Plan, Test Scenario and Cases
• Firm Understanding of Testing Techniques & Test Methodology
• Knowledge in SQL, JIRA
• Well Experienced in API Testing (POSTMAN)
• Improved system efficiency by identifying and resolving software defects through rigorous testing and debugging processes.
• Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.