Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. 3 years of progressive IT experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Intern
AMD
04.2023 - 01.2024
Analyzed problems and worked with teams to develop solutions.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Participated in workshops and presentations related to projects to gain knowledge.
Creating and maintaining documentation of IT systems and processes.
Collected, arranged, and input information into database system.
Participating in team meetings and collaborating with other departments as needed.
Assisting in the planning and execution of IT projects or activities as and when required.
Conducting research on new technologies and providing recommendations for improvement
Ad-hoc IT-related activities as and when required
Peer Tutor
Kumon Learning Centre
11.2021 - 09.2023
Helped students prepare for quizzes and examinations.
Assisted students with homework and provided supplementary instruction.
Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Supported students with helpful study habits and exam strategies.
Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
Education
Diploma in Cybersecurity And Digital Forensics - Information And Technology