Jynnette Chan
Summary
Possessing a background in strategic research, engaged in shaping company-level strategies and demonstrating expertise in Process Redesign for structuring end-to-end business processes. In the field of Design Thinking, contributions include developing a hybrid agile methodology and facilitating workshops for dedicated teams. Expertise extends to Market Research, where analyses for new product launches are conducted, delineating TAM, SAM, SOM, and orchestrating Brainstorming Workshops to generate innovative ideas. Participation in Leadership Discussions is instrumental in formulating company-level strategies. In the area of Strategic Partnership & Vendor Management, responsibilities include overseeing internal tech contracts and serving as the dedicated PMO for Indonesia Operations. Dedicated to cultivating essential partnerships for Engineering success, providing support for talent management, and contributing to OKR setting. Proficient in building positive relationships with customers and other stakeholders.
Overview
8
8
years of professional experience
Work History
Strategy Implementation Lead
Circles.Life
09.2021 - Current
- Structured insights and findings to support development of company-level strategies and determine value propositions for the IPO path.
- Developed and implemented an end-to-end internal patenting process for the Research and Development team.
- Supported the development of a hybrid agile methodology for reiterating development and launching MVPs.
- Conducted market research to determine potential for new product launches, defining TAM, SAM, and SOM.
- Led brainstorming workshops using blue-sky thinking to generate innovative ideas and enhance existing insights.
- Participated in management discussions to formulate company-level strategies and supported research efforts to validate strategic hypotheses.
Project Management Lead
Circles.Life
09.2021 - 09.2022
- Supported the Head of Engineering and Operations on strategic company and engineering initiatives, managing and tracking internal tech contracts and resourcing.
- Served as the dedicated PMO for Indonesia Operations, addressing barriers for teams and assisting the Country Head in resolving immediate blockers to ensure streamlined business-as-usual (BAU) operations.
- Cultivated internal and external (vendor) partnerships crucial to engineering success.
- Provided internal support to Engineering Leadership for talent management and OKR setting.
Senior Associate – Business Transformation Consulting
KPMG Professional Services
10.2017 - 09.2021
- Provided Business Transformation and Business Process Reengineering (BPR) consultancy for MNCs, analyzing the existing As-Is business landscape to identify gaps and challenges.
- Crafted the To-Be Landscape with precise process flows, a RACI Matrix, and a detailed SIPOC. Offered recommendations to elevate the current maturity level of the departmental process via redesign for efficiency. Focused on refining business processes in preparation for upcoming system implementations.
- Led notable projects, including a Business Process Re-engineering project for a Solar Energy MNC, a Business Process Reengineering and System Implementation project for a fresh fruits MNC in ASPAC, and a government Change Management project.
Executive – Operational Administration, Management Consulting
KPMG Professional Services
07.2016 - 09.2017
- Managed monthly team revenue reporting and deal performance analysis for the Business Transformation and IT Enabled Transformation departments.
- Prepared monthly strategic and revenue reviews for Partners and Directors, discussing staff utilization, performance, departmental revenue, and productivity.
- Reviewed and tracked resourcing productivity and utilization.
- Assisted in code creation, billing, and administrative matters.
- Processed expenses and supported the team with various ad hoc requests.
Education
Bachelor of Arts - Business Management & Marketing
Keele University
England, United KingdomSkills
- Project Management Office (PMO)
- Marketing Research
- Business Process Redesign
- KPI, Revenue and Performance Reporting
- Data Analysis
- Project Planning
- Business Analysis
Timeline
Strategy Implementation Lead
Circles.Life
09.2021 - Current
Project Management Lead
Circles.Life
09.2021 - 09.2022
Senior Associate – Business Transformation Consulting
KPMG Professional Services
10.2017 - 09.2021
Executive – Operational Administration, Management Consulting
KPMG Professional Services
07.2016 - 09.2017
Bachelor of Arts - Business Management & Marketing
Keele University
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