Juswin Lim

Key Achievements:
Hit sales target in my first full quarter (Q2 FY), demonstrating a fast learning curve and adaptability despite no prior tech background
Initiatied direct outreach to key decision maker and co-presented with Sales director that resulted in Moneythor’s first-ever Tier 1 Cambodian bank client — closed a 6-figure enterprise deal within 4 months
Spearheaded market entry into Taiwan, securing 3 key meetings with top prospects under a tight 3-week timeline, culminating in a successful work trip to advance regional sales efforts.
Proficient in CRM and sales tools including Salesforce, Apollo.io, Lusha, and LinkedIn Sales Navigator to drive and track pipeline activity

• Cold Calling & Pipeline Generation: Consistently booked 10 sales appointments per week via cold calling during the first two years
  Growth-Driven: Delivered 30% year-on-year gross revenue growth over a 7-year period
  Top Rookie: Recognised as Top Rookie in Q3 of first year
  Top Performer: Achieved Top Producer status across multiple quarters, outperforming a team of over 50 advisors
  Closing Skills: Successfully cross-sold and upsold to 60% of existing investment clients
  Client Retention & Relationship Management: Maintained over 90% client retention with strong year-on-year repeat business and cross-sell success
  Referral Acquisition: Generated over 100 referred clients through relationship-driven sales
  New Client Acquisition: Acquired 200+ clients over a 7-year career span
  Team Leadership: Mentored junior advisors, contributing to a 20% increase in team production within a month
  Portfolio Management: Managed and serviced investment portfolios exceeding $1 million in AUM

• Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
• Explained use of safety equipment, including seatbelts and oxygen masks and delivered in-depth safety presentations to passengers.
• Reassured and comforted passengers during turbulent flights and unavoidable delays.
• Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
• Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
• Maintained firm yet positive attitude when dealing with distressed passengers, working to provide information about connecting flights, calm fears and provide secure environment.