Justin Wei Fan Kong

• Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
• Achieved established KPI for company, regional team and individual performance.
• Conduct coaching on how to built long-lasting client relationships through excellent customer service and consistent followups.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Conduct team meeting and one on one meetings with sales team members to identify selling hurdles and offered insight into best remedy. Identify individual's issue and provide a solution and preventive action plan.
• Mentored junior sales staff members, fostering an environment of continuous learning and improvement within the team.

• Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Role model to all team members on individual sales performance and team sales performance management. Act as leader during manager's absence.
• Resolved conflicts within the team diplomatically, maintaining a positive working environment conducive to productivity.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Mentored junior sales staff members, fostering an environment of continuous learning and improvement within the team.

• Provided exceptional service to clients by addressing their unique financial concerns and goals with tailored advice.
• Mentored junior advisors to enhance team performance and drive overall success within the region.
• Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
• Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.

Achievements:

• TOP case count winner in 2018, 2019, 2021 and 2022
• BSA winner in 2018, 2019, 2021 and 2022
• TOP revenue in North District 2021 and 2022

• Educated clients on financial topics and best practices.
• Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle post-retirement.
• Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
• Helped clients make informed decisions about financial future.
• Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
• Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.

• Provide presentation and meet up with Singapore F&B, hotel chain owners and big organization for high uniforms and work wear Eg: SATS KFC McDonald’s Shangri la.
• Developed customized account plans for clients to help them achieve their business goals.
• Monitored and analyzed customer feedback to identify opportunities for improvement.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

• UK based company, branch in Singapore for life science and pharmaceutical event management in Asia region
• Built diverse and consistent sales portfolio.
• Manage the sales in Asia region and develop new business opportunities
• Provide presentation to the major potential sponsors in China, Taiwan, Hong Kong, Australia and Singapore
• Maintain sponsors’ and life science solution providers’ relationships
• Work in Oxford Global UK for six months to gain extensive experience and learned to manage the accounts in UK Headquarter.