A dedicated and highly adaptable professional with extensive experience in both customer service and law enforcement. With a strong background as an ex-police officer (served in National Service), known for exceptional problem-solving abilities, crisis management, and attention to detail, this individual brings a unique combination of interpersonal skills and operational expertise to any role. Proven ability to remain calm under pressure, handle difficult situations with diplomacy, and ensure safety and compliance in high-stress environments. Complemented by years of customer service experience, they possess a deep commitment to delivering excellent service, resolving issues efficiently, and building positive relationships with clients. Adept at working in fast-paced settings, they excel at team collaboration, communication, and upholding a high standard of professionalism and integrity. Now seeking to leverage this diverse skill set in a role that combines customer relations with operational or security functions.