Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justina Lou

Summary

Specialist Knowledge (Work Experience, Further Qualification):


• At least 20 years of relevant experience in administrative and secretarial work.


• Proficiency in Microsoft 365 Office such as Word, Excel and PowerPoint.


• Proactive, independent, resourceful, meticulous and organised.


• Ability to multitask, prioritise and perform well under pressure.


• Self-motivated and independent worker who takes initiative and is a team player - readily to help the team whenever required


Dynamic and detail-oriented professional with extensive experience as a Senior Confidential Secretary at Singapore Technologies Telemedia Pte Ltd. Proven ability in document preparation and calendar management, ensuring confidentiality and discretion. Recognized for strong organizational skills and a team player attitude, consistently delivering high-quality administrative support to senior executives.

Overview

27
27
years of professional experience

Work History

Senior Confidential Secretary

Singapore Technologies Telemedia Pte Ltd
04.2004 - Current

Secretarial and administrative support to:

• Treasury, Tax and Finance Dept; and

• Risk Management Dept.


Key Responsibilities:

Finance, Tax and Treasury

(1) Provide full secretarial support to Group Treasurer and Tax & Treasury teams, including travel arrangements, claims processing, calendar management, meeting coordination, document preparation, bank correspondence, and filing of financial records.

(2) Support tax operations by managing IRAS correspondence, preparing internal withholding tax forms, and organizing documentation.

(3) Assist Finance department with daily administrative duties, including mail and fax sorting.



Risk Management

(1) Arrange meetings (both physical or virtual) and meeting rooms for both internal and external stakeholders (as and when). To ensure the connectivity (example video conferencing) is set up prior to meetings.


(2) To update and maintain Head of Department (HOD) and department calendars for all meetings or key events including Board or Committee meetings.


(3) Prepare presentation material for Risk, Operations & Sustainability Committee (ROSC) meetings.


(4) Travel Request (TR): Follow up with various departments’ secretaries to ensure the necessary information for any TR for their department are updated in link (this is for STT ESG reporting purposes under Scope 3).


(5) Arrange logistics for ESG Forums (twice a year) – food, attendance, etc.


(6) Raise necessary Purchase Requisition (PR) / Purchase Order (PO) for the department’s procurement as directed and process invoice payments to vendors. Follow up on status and update where necessary.


(7) Arrange Team Bonding events for Risk Management team.


(8) In event of business travel(s) for HOD, to manage the whole process (including but not limited to, complete and submit travel approval form, airfare, hotel reservations, arrival transfer pick up, travel claims, etc.)


(9) Any other secretarial and or administrative tasks requested by the Risk Management team

Legal Secretary to Partner in Freehills

Freehills
05.2001 - 03.2004

(1) Took care of the day-to-day arrangements of meetings and appointments;


(2) Arranged travel arrangements (preparing itinerary and arranging hotel accommodation);


(3) Prepared marketing/presentation materials (e.g. proposals and brochures) with MS Word, Excel and Powerpoint;


(4) Prepared and amending legal documents with high level of accuracy (with changes tracked);


(5) Managed the office in the absence of the partner as he travels frequently, ability to work independently;


(6) Managed the partner's emails, replied on his behalf and scheduled meetings;


(7) Handled highly confidential and sensitive information like pitching of deals;


(8) Prepared correspondences to clients/external parties/lawyers; and


(9) Relieved duties of other secretaries in their absence (also includes simple accounting duties and making payments, i.e. petty cash).

Legal Secretary

M/s Lee & Lee Advocates and Solicitors
07.1999 - 04.2001

(1) Prepared legal documents such as facility agreements, supplemental agreements and other security documents;


(2) Assisted lawyers in the process of completing legal documentation for corporate syndication loans; refinancing and other banking facilities (including making amendments from precedents and tracking the changes made);


(3) Prepared documents to lodge and discharge charges with Registry of Companies (ROC);


(4) Prepared correspondences to clients/external parties/lawyers; and


(5) Other secretarial and administration duties.

Personal Assistant and Stenographer

Ministry of Foreign Affairs
07.1998 - 07.1999

(1) Supported the Directorate's officers by preparing meeting agendas, formatting documents and audio typing;


(2) Assisted with pre and post summit administrative matters of the Directors which included travel arrangements, accommodation and expenses related matters;


(3) Part of administrative team for the 4th Meeting of the ASEAN-ROK Dialogue Meeting, Seoul (Oct 1998) and Hanoi Summit (Dec 1998);


(4) Supported staff at the 32nd ASEAN Standing Committee (Sep 1998), ASEAN SOM Working Group Meeting (Oct 1998) and Senior Officials' Meeting (Oct 1998), 2nd ASEAN-INDIA SOM (Feb 1999), ASEAN SOM Working Group Meeting (Mar 1999), ASEAN SOM (Mar 1999), ASEAN Special SOM (May 1999), 6th ASEAN Regional Forum SOM (May 1999); and


(5) Performed protocol duties.

Education

No Degree - Diploma in Applied Management For The Future Workp

Ngee Ann Polytechnic
Singapore, Null, Singapore
02-2024

No Degree - Certificate in Business Studies (Secretarial)

Institute of Technical Studies
07-1998

Skills

  • Strong organizational skills
  • Team player attitude
  • Discretion and confidentiality
  • Document preparation
  • Advanced computer proficiency
  • File management
  • Calendar management

Timeline

Senior Confidential Secretary

Singapore Technologies Telemedia Pte Ltd
04.2004 - Current

Legal Secretary to Partner in Freehills

Freehills
05.2001 - 03.2004

Legal Secretary

M/s Lee & Lee Advocates and Solicitors
07.1999 - 04.2001

Personal Assistant and Stenographer

Ministry of Foreign Affairs
07.1998 - 07.1999

No Degree - Diploma in Applied Management For The Future Workp

Ngee Ann Polytechnic

No Degree - Certificate in Business Studies (Secretarial)

Institute of Technical Studies
Justina Lou