Justin Choo
Summary
Results-driven individual bringing progressive background in fast-paced environments. Natural leader and problem-solver with exceptional skills in customer relations, administration and scheduling. Manages competing priorities with organized and resourceful approaches.
Overview
6
6
years of professional experience
Work History
Bartender
Shang Social
03.2019 - Current
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Operated efficiently in high-volume setting to prepare and serve more than 30 drinks per hour
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Assist floor staff with ordering, serving and cashiering.
- Manage and mentor new full-time and part-time staff.
- Ensure proper daily opening and closing of cashier and restaurant.
- Carry out restaurants end-day sales report
Bartender/Food & Beverage Attendant
Artemis Grill & Bar
04.2018 - 03.2019
- Developed foundation of bartending skills by bar backing and observing seniors closely
- Have good knowledge of beers, cocktails and house pour wines
- Build rapport with customers by interacting professionally while putting interpersonal communication skills into practice
- Knows how to prioritize tasks be it in bar/lounge especially during peak hours while still providing utmost customer service
- Operated efficiently in high-volume setting to prepare and serve more than 50 drinks per hour
- Trained 4 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol
- Picked up Mediterranean dining (semi-fine) set-up, order taking and food knowledge
Cabin Crew
Silk Air Pte.Ltd.
01.2016 - 01.2018
- Make passengers feel welcome as they board the plane, assist with stowing luggage, and offer items of comfort
- Answered passengers' questions and provided solutions to issues arising during flights.
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Conduct in flight sales
- Reviewed, handled, assembled and removed passenger cabin furnishings to check cleaning quality
Education
BBA - Marketing And International Business
Murdoch University
Singapore12.2022
Diploma - Mass Communication
INTI International College Penang
Malaysia04.2016
SPM -
SMK Hamid Khan
Penang, Malaysia12.2013
Skills
- Organized and Detail Oriented
- Cash Handling and Management
- Multitasking and Prioritization
- Teamwork and Professionalism
- People management
- Hospitality and Guest Service
Additional Information
Ms. Celestine Huang
Bar Manager
Artemis Bar & Grill
Tel: +65 97833103
Email: Celestine@artemisgrill.com.sg
Ms. Teo Hwee Hoon
Manager Cabin Crew
SilkAir Pte. Ltd.
Tel: +65 91090807
Ms. Sharon Shamini
Head of School of Communication (SOCAL)
INTI International College Penang
Tel: +60 12 455 0460
Email: sharon.shamini@newinti.edu.my
Mr. Faris Hakim
Mass Communication Lecturer
INTI International College Penang
Tel: +60 17 444 2604
Email: fhakim.norashiddin@newinti.edu.my
Languages
English
Advanced (C1)
Chinese (Mandarin)
Intermediate (B1)
Malay
Upper intermediate (B2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bartender
Shang Social
03.2019 - Current
Bartender/Food & Beverage Attendant
Artemis Grill & Bar
04.2018 - 03.2019
Cabin Crew
Silk Air Pte.Ltd.
01.2016 - 01.2018
BBA - Marketing And International Business
Murdoch University
Diploma - Mass Communication
INTI International College Penang
SPM -
SMK Hamid Khan
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