Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Personal Information
Software
Timeline
Generic
JUNWEI SHI

JUNWEI SHI

ANCHORVALE

Summary

Proactive and goal-oriented professional with excellent time management, problem-solving skills, reliability, and adaptability. Swift learner with strong problem-solving abilities, commitment to team success, and organizational growth. Excellent communication skills and willingness to learn. Ready to tackle challenges, advance organizational objectives, and drive team success in a full-time role.

Overview

4
4
years of professional experience

Work History

Facilities Assistant (Internship)

Jet Aviation
10.2022 - 03.2023
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
  • Monitored expenditures and recommended vendor changes to eliminate issues.
  • Contacted trade-specific companies for equipment and building repair quotes.
  • Communicated with general managers and facility teams regarding upcoming repairs and projects.
  • Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
  • Built relationships with vendors and contractors to support timely and cost-effective services.
  • Collaborated with other departments to foster efficient use of facility space and resources.
  • Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.

Check-In Agent (Internship)

Intercruises
09.2019 - 02.2020
  • Assisting in cruise operations such as Check-in services, Visa Checks and passport checks
  • Reviewed tickets, identification, and passports to verify traveler identity.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.

Customer Service Associate (Part-Time)

Charles & Keith
01.2019 - 03.2019
  • Assisting in sales of products in Marina Bay Sands Branch of Charles & Keith, Managing stocks in store room, and retrieve stocks.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained up-to-date knowledge of product and service changes.

Education

Diploma - Industrial & Operations Management

Republic Polytechnic
05-2023

Higher Nitec - Passenger Services

Institute of Technical Education
03-2020

'N' & 'O' Level - undefined

Compassvale Secondary School
11.2017

PSLE -

Opera Estate Primary School
11.2012

Skills

  • Collaborative teamwork
  • Effective communication
  • Effective leadership
  • Strategic decision making
  • IT system knowledge
  • Project management
  • Detailed documentation practices
  • Budget planning and oversight
  • Database administration
  • Comprehensive understanding of products
  • Effective customer complaint resolution
  • Critical thinking for problem-solving

Languages

English
Chinese (Mandarin)

Hobbies and Interests

  • Music
  • BasketBall
  • Gaming
  • PC Building
  • 8 Ball Pool
  • Pokemon Cards Collection
  • Travelling

Personal Information

Age: 25

Software

Mircosoft Excel

Microsoft Word

Timeline

Facilities Assistant (Internship)

Jet Aviation
10.2022 - 03.2023

Check-In Agent (Internship)

Intercruises
09.2019 - 02.2020

Customer Service Associate (Part-Time)

Charles & Keith
01.2019 - 03.2019

'N' & 'O' Level - undefined

Compassvale Secondary School

Diploma - Industrial & Operations Management

Republic Polytechnic

Higher Nitec - Passenger Services

Institute of Technical Education

PSLE -

Opera Estate Primary School

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