Junnie Koh
Senior Global Account Manager
Singapore,Singapore
Summary
Accomplished Global Account Manager with distinguished experience in sales management and proven leadership abilities. Diligent in building and retaining customer relationship by providing support and attentive service while developing and maximizing sales revenue. Strong history of achieving a cohesive grasp of technical and business requirement in order to deploy next-generation architectures and processes for sophisticated organizations as well as optimizing quality and capacity through strategic partnerships, collaboration and technical innovation.
Overview
24
24
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Global Account Manager – Regional sales, APJC
CISCO SYSTEMS (USA) PTE LTD
11.2017 - Current
- Regional Lead for Cisco's Global accounts headquartered in US for APJC
- Act as trusted advisors to clients, helping them navigate challenges and capitalize on opportunities in an increasingly interconnected world.
- Close alignment and collaboration with headquarters and regional teams to drive global initiatives, sales opportunities and maintain consistent message and experience.
- Collaborated closely with internal teams to design and execute customized solutions that met each client's unique requirements, achieving high levels of satisfaction and retention.
- Exceeded sales quotas and increased YoY growth through effective sales strategy (MEDDPIC) and business planning.
Sales Account Manager - Commercial
CISCO SYSTEMS (USA) PTE LTD
08.2014 - 10.2017
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Coordinated with internal stakeholders to develop customized solutions that addressed unique customer needs.
- Recognized as a top performer among peers, consistently achieving high levels of customer satisfaction and retention rates.
- Mentored junior account managers to improve overall team performance and drive professional development.
- Analyzed market trends to identify potential areas of growth within the industry landscape.
- Consistently exceeded quotas by leveraging an extensive network of contacts within target industries.
Partner Account Manager
CISCO SYSTEMS (USA) PTE LTD
05.2012 - 07.2014
- Drive growth in the Singapore Commercial market through assigned Channel Partners
- Built solid relationships with key decision-makers within partner organizations driving trust-based collaborations that benefited both parties.
- Handled complex deal negotiations successfully balancing partner needs alongside organizational growth targets securing mutually beneficial agreements.
- Work with cross-functional team to drive marketing activities and partner programs to expand new customer base and drive incremental revenue for Cisco
Account Manager, IBM Division (Software Group)
AVNET TECHNOLOGY SOLUTIONS
10.2011 - 04.2012
- Responsible for selling the full suite of IBM software (Lotus, Tivoli, Rational, BA, IM, Websphere, DB2) to both partners and end users in both the FSI and commercial sectors
- Drive marketing activities and partner programs together with Product Managers to bring incremental revenue for IBM
- Generate new business through opportunity identification and following up on incoming sales leads
- Develop sales strategy to increase market penetration and coverage of key technologies
Business Analyst - Technical Services Asia
CISCO SYSTEMS (USA) PTE LTD
07.2008 - 10.2011
- Work proactively with cross-functional team (Business Operations/Service Supply Chain Delivery/Product and Services Sales) on improvement programs based on data to drive new Services adoption
- Play a key role in most major marketing efforts for Cisco Technical Services offerings
- Coordinate and manage project works in the Asia Pacific region, which includes automating statistics gathering and weekly reporting process
- Prepare Quarterly territorial reports with deep dive analysis for senior management's operational review.
Business Analyst - Regional Sales and Marketing Operations
QIMONDA PRIVATE LIMITED
06.2006 - 06.2008
- Craft and assess appropriate business processes for Sales and Marketing efforts in the Asia Pacific region
- Support regional performance improvement programs and initiatives as appropriate through global mid to long term planning
- Lean Six Sigma project on the pricing process
- Ensure compliance with Sarbanes Oxley for Business Processes.
Director
THE ARGENT PRIVATE LIMITED
01.2004 - 04.2006
- Involved in the setup and operations of a Singapore-based up-market lingerie shop
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Project Manager, IT Security, Asia Pacific
NOKIA
01.2001 - 01.2003
- Involved in local and regional security solutions development and enforcement
- Responsibilities include: Educating and monitoring the IT security operational practices within the 20,000+ user base in Nokia Asia Pacific (APAC)
- Specifying security strategies, security policies, and security processes
- Deriving requirements for information systems security that users must follow in developmental and operational environments and to provide training to support these requirements
Project Manager, E-Business, Asia Pacific
NOKIA
01.2000 - 01.2001
- Project managed the launch of Nokia-Asia website
- Responsibilities include: Understanding Nokia business unit's needs and requirements
- Advising and coordinating with 3rd party technical hosting and service partners
- Delivering the appropriate solutions on time and on budget.
Education
Bachelor of Science (Computer & Information Systems) Degree -
National University of Singapore
01.1997 - 2000.04
Skills
Strategic Planning
undefinedCertification
Cisco Sales Expert V6.0
Accomplishments
-Sold the first advanced services offering to a logistic company in the region.
-Overachieved Sales target past 11 years.
-FY17 Q2 Global Sales Excellence Award Winner
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Global Account Manager – Regional sales, APJC
CISCO SYSTEMS (USA) PTE LTD
11.2017 - Current
Sales Account Manager - Commercial
CISCO SYSTEMS (USA) PTE LTD
08.2014 - 10.2017
Partner Account Manager
CISCO SYSTEMS (USA) PTE LTD
05.2012 - 07.2014
Account Manager, IBM Division (Software Group)
AVNET TECHNOLOGY SOLUTIONS
10.2011 - 04.2012
Business Analyst - Technical Services Asia
CISCO SYSTEMS (USA) PTE LTD
07.2008 - 10.2011
Business Analyst - Regional Sales and Marketing Operations
QIMONDA PRIVATE LIMITED
06.2006 - 06.2008
Director
THE ARGENT PRIVATE LIMITED
01.2004 - 04.2006
Project Manager, IT Security, Asia Pacific
NOKIA
01.2001 - 01.2003
Project Manager, E-Business, Asia Pacific
NOKIA
01.2000 - 01.2001
Bachelor of Science (Computer & Information Systems) Degree -
National University of Singapore
01.1997 - 2000.04
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