Junmei (Joanna) Su
Freelance Chinese Speaking Tour Guide (Licensed)
Summary
- Experienced Tour Guide. Excellent reputation for resolving problems and improving customer satisfaction.
- Hardworking and passionate job seeker with strong organizational skills eager to learn and improve. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Freelance Chinese Speaking Tour Guide (Licensed)
Freelance
01.2016 - 01.2020
- Led Tours for Chinese Speaking Tourists
- Assisted to orgsnise Accommodation and Transportation requiremenrs for the tourists
- Organised meals and visits to various local tourist attractions
Dealer Supervisor
Marina Bay Sands Singapore
04.2014 - 05.2015
- Organized and controlled [Number] blackjack and poker tournaments.
- Oversaw currency exchange requests for customers, confirming provision of requested combinations of bills and coins.
- Enforced safety rules and removed safety hazards while monitoring gaming floors.
Dealer
Marina Bay Sands Singapore
02.2010 - 04.2014
- Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.
- Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
- Opened and closed game tables and cash floats by receiving, verifying and recording cash wages.
- Inspected cards and various gaming equipment to verify proper functioning and good working order.
Housekeeping Attendant
The Regent Singapore
07.2004 - 02.2008
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Updated status of each guest room and record maintenance needs.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Delivered and retrieved items on loan to guests such as ironing boards, cots and irons.
Education
Tourism Guide
Tourism Management Institute of Singapore
Singapore 06.2008 - 11.2008
Early Childhood Education
Asia Inteernational College
Singapore 04.2016 - 12.2016
Floral Arrangement
Flower School X'Yue
Shenyang, Liaoning China 05.2021 - 11.2022
Skills
Guided tours
Additional Information
- Interest in baking and cooking
- Keen interest in Floral Arrangement and Floral Design
Timeline
Floral Arrangement
Flower School X'Yue
05.2021 - 11.2022
Early Childhood Education
Asia Inteernational College
04.2016 - 12.2016
Freelance Chinese Speaking Tour Guide (Licensed)
Freelance
01.2016 - 01.2020
Dealer Supervisor
Marina Bay Sands Singapore
04.2014 - 05.2015
Dealer
Marina Bay Sands Singapore
02.2010 - 04.2014
Tourism Guide
Tourism Management Institute of Singapore
06.2008 - 11.2008
Housekeeping Attendant
The Regent Singapore
07.2004 - 02.2008