JUN LENG ONG
Singapore
Summary
Highly skilled and results-driven Account Manager with extensive experience in AML/KYC, Transfer Agency, Fund Administration, and Investor Relations. Proven track record of managing teams, ensuring compliance with AML/KYC regulations across multiple client jurisdictions, and effectively onboarding and reviewing diverse investor types. Adept at building strong client relationships, leading cross-functional teams, and ensuring adherence to regulatory standards to mitigate risk and support business growth.
Overview
8
8
years of professional experience
Work History
Account Manager - Transfer Agency
ASCENT FUND SERVICES
01.2023 - Current
- Manage and oversee a team of 13 professionals within the Transfer Agency division, ensuring smooth operations and high levels of team performance.
- Lead and provide guidance on AML/KYC procedures, ensuring compliance with regulations specific to each client's jurisdiction.
- Conduct and oversee AML/KYC checks for a wide range of investors, including individuals, corporate entities, trusts, financial institutions, and foundations.
- Perform investor onboarding and periodic reviews to ensure regulatory compliance, client requirements, and operational efficiency.
- Collaborate with internal departments, including compliance, legal, and risk management, to ensure seamless client onboarding and to mitigate any potential regulatory risks.
- Support and ensure the team’s understanding and implementation of internal procedures related to client on-boarding, investor maintenance, and regulatory updates.
- Manage client relationships and serve as the point of contact for escalations, ensuring timely resolution of any issues related to investor onboarding or regulatory matters.
- Contribute to process improvement by identifying inefficiencies and working with management to implement more effective strategies for team operations and investor reviews.
Sales Compliance Executive
RHB Bank
04.2022 - Current
- Perform periodic Key Control Testing to ensure that Retail Banking adheres to MAS and bank internal policy and guidelines
- Work closely with sales/wealth team to align all compliance and business control guidelines in accordance to MAS and bank internal policies and guidelines
- Reviews every Financial Needs Analysis/Acredited investor application to ensure compliance with guidelines
- Prepare training materials and conduct training on existing and new processes to branch staff and new hires
- Provide support to internal departments on branch operations relating to sales process matters
- Assisted in retail banking wide audit review
- Ensure that all sales related material is up to date
KYC Analyst
RHB Bank
02.2021 - 04.2022
- Conduct trigger reviews and any adhoc customer reviews as requested by BRCO or AML Compliance team
- Perform customer due diligence (CDD) and enhanced due diligence (EDD) based on the requiresments by MAS and bank internal policy and guidelines
- File suspicious transaction reports to AML Investigations Team within stipulated timeline upon uncovering potential suspicious activity/behaviour
- Obtain necessary information from client and compile responses for queries pertaining to AML/CFT-related queries from law enforcement or regulators or bank’s compliance team or auditors (both internal and external)
- Performed a clean up of 100+ overdue CDD/EDD reviews in 3 weeks
- Performed a cleanup of 500+ overdue WLM alerts reviews in 2 weeks
- Provide KYC/AML training to new joiners
AML Analyst
CIMB Bank
02.2019 - 02.2021
- Perform AML periodic reviews (ECDD) on medium high and high risk customers on a yearly/ad hoc basis
- Perform name screening via WLM (Watchlist Management) and opened/closed sources
- Analysing and investigating transactional activities to detect any suspicions of money laundering or terror financing activity
Business Analyst (Data Quality)
Citibank
09.2017 - 02.2019
- Perform strict control processes to ensure the complete and timely delivery of Statement/ Advice/ Report to Clients/ Data Reconciliation according to Compliance standards
- Process financial information, investigate data issues and perform follow-up with operations and technology teams
- Work with Technology and Global Operations counterparts to troubleshoot and resolve issues related to the Rendition system
- Participated in UATs as business user to ensure process flow meets business requirements
- Utilize Structured Query Language for daily operations
Admin
Chye Heng M&E
03.2017 - 05.2017
- Assisted manager with phone calls, setting appointments, interacting with clients and delegating work to workers
- Other ad-hoc duties
Education
Economics and Finance -
Royal Melbourne Institute of Technology
08.2017
Management Studies -
Singapore Institute of Management (SIM)
06.2013
Skills
- Microsoft Office
- JIRA
- Structured Query Language
- Netreveal
- ICBA SIBS
- NORKOM
Extra-Curricular Activities
President, RHB Recreational Club, RHB Bank, Singapore, Singapore, 05/01/22, Present, Handled Dinner and Dance and other sporting events
Timeline
Account Manager - Transfer Agency
ASCENT FUND SERVICES
01.2023 - Current
Sales Compliance Executive
RHB Bank
04.2022 - Current
KYC Analyst
RHB Bank
02.2021 - 04.2022
AML Analyst
CIMB Bank
02.2019 - 02.2021
Business Analyst (Data Quality)
Citibank
09.2017 - 02.2019
Admin
Chye Heng M&E
03.2017 - 05.2017
Management Studies -
Singapore Institute of Management (SIM)
Economics and Finance -
Royal Melbourne Institute of Technology
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