Jun Jie CHOO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
OPERATION EXECUTIVE
LEGEND LOGISTICS SINGAPORE PTE LTD
2023.07 - Current
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Liaised timely with buyers, haulier, carrier, Port of Singapore Authority (PSA) and insurance agent to ensure all export shipments are according to schedule.
- Assisted in managing shipping operations, handle shipping documents (including PM4 / DG submission) independently, ensure all necessary documents in place prior loading.
- Monitored all shipment details and updated customers on daily basis.
- Evaluated suppliers to maintain cost controls and improve operations.
- Built and strengthened relationships across internal teams to keep operational plans interconnected and effective.
SHIPPING OPERATION EXECUTIVE
BNF INDUSTRIES PTE LTD
2021.07 - 2023.07
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Liaised timely with buyers, suppliers, freight forwarders, haulier, carrier, Port of Singapore Authority (PSA) and insurance agent to ensure all shipments including import and export according to schedule.
- Assisted in managing shipping operations, handle shipping documents (including Commercial Invoice, Packing List, PM4 / DG submission, Bill of Lading, Certificate of Origin and Certificate of Analysis) independently, ensure all necessary documents in place prior loading / discharge.
- Handled accounts from various country with different country port policy and payment terms (including Letter of Credit - LC).
- Negotiated and compared freight rates with forwarder and carrier to acquire cost-effective contracts.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
CUSTOMER EXECUTIVE
WATSONS PERSONAL CARE STORES PTE LTD
2019.06 - 2021.06
- Processed customer service orders promptly to increase customer satisfaction.
- Offered hands-on assistance to customers, assessing needs and maintaining current product knowledge of consumer preferences.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Trained new staff in successful strategies to meet operational, daily, weekly and monthly sales targets.
- Mentored team members to enhance professional development and accountability in workplace.
- Rotated merchandise and displays to feature new products and promotions.
- Promoted security awareness to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
BUSINESS DEVELOPMENT MANAGER
EOS SYSTEMS SDN BHD
2019.02 - 2019.05
- Delivered recommendations to long-term accounts (especially SMEs) to promote brand awareness to key audience.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Consolidated customer's company application form and relevant documents before submit to bank.
- Followed up with bank on periodic basis to keep customer updated on application status.
- Guided and provided after sales service to existing customers.
OPERATION EXECUTIVE
AGENSI PEKERJAAN BITZ SDN BHD
2017.11 - 2019.02
- Proposed new business opportunities to resolve company's manpower issue.
- Leaded and managed part-time promoter request from customer up to 97% and above fulfillment rate every week.
- Applied excellent problem solving, process development and strategic implementation skills to lead and support all areas of operations.
- Guided and arranged supervisors on setting up every event execution.
- Prepared sales report and present to client after every event execution.
- Researched on market and aware of market trending.
- Learned to write business proposal.
INTERNSHIP
SAINT GOBAIN MALAYSIA SDN BHD
2017.02 - 2017.04
- Performed bank reconciliation daily and month end closing by Microsoft Excel and SAP.
- Sorted and organized files, spreadsheets and reports.
- Reported back to Finance Manager on day-to-day tanks and responsibilities.
Education
BACHELOR DEGREE - BUSINESS ADMINISTRATION
TUNKU ABDUL RAHMAN UNIVERSITY COLLAGE
KUALA LUMPUR, MALAYSIA09.2017
STPM -
SMK KHIR JOHARI
KEDAH, MALAYSIA2014
SPM -
SMJK SIN MIN
KEDAH, MALAYSIA2011
UPSR -
SRJK SIN MIN
KEDAH, MALAYSIA2007
Skills
- Manage Shipping
- Shipping Regulations
- Shipping Preparation
- Shipping Documentation
- International Shipments
- Shipping Procedures
- Microsoft Office
Languages
English
Advanced (C1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Advanced (C1)
Timeline
OPERATION EXECUTIVE
LEGEND LOGISTICS SINGAPORE PTE LTD
2023.07 - Current
SHIPPING OPERATION EXECUTIVE
BNF INDUSTRIES PTE LTD
2021.07 - 2023.07
CUSTOMER EXECUTIVE
WATSONS PERSONAL CARE STORES PTE LTD
2019.06 - 2021.06
BUSINESS DEVELOPMENT MANAGER
EOS SYSTEMS SDN BHD
2019.02 - 2019.05
OPERATION EXECUTIVE
AGENSI PEKERJAAN BITZ SDN BHD
2017.11 - 2019.02
INTERNSHIP
SAINT GOBAIN MALAYSIA SDN BHD
2017.02 - 2017.04
BACHELOR DEGREE - BUSINESS ADMINISTRATION
TUNKU ABDUL RAHMAN UNIVERSITY COLLAGE
STPM -
SMK KHIR JOHARI
SPM -
SMJK SIN MIN
UPSR -
SRJK SIN MIN
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