Jun Jie CHOO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
OPERATION EXECUTIVE
LEGEND LOGISTICS SINGAPORE PTE LTD
07.2023 - Current
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Liaised timely with buyers, haulier, carrier, Port of Singapore Authority (PSA) and insurance agent to ensure all export shipments are according to schedule.
- Assisted in managing shipping operations, handle shipping documents (including PM4 / DG submission) independently, ensure all necessary documents in place prior loading.
- Monitored all shipment details and updated customers on daily basis.
- Evaluated suppliers to maintain cost controls and improve operations.
- Built and strengthened relationships across internal teams to keep operational plans interconnected and effective.
SHIPPING OPERATION EXECUTIVE
BNF INDUSTRIES PTE LTD
07.2021 - 07.2023
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Liaised timely with buyers, suppliers, freight forwarders, haulier, carrier, Port of Singapore Authority (PSA) and insurance agent to ensure all shipments including import and export according to schedule.
- Assisted in managing shipping operations, handle shipping documents (including Commercial Invoice, Packing List, PM4 / DG submission, Bill of Lading, Certificate of Origin and Certificate of Analysis) independently, ensure all necessary documents in place prior loading / discharge.
- Handled accounts from various country with different country port policy and payment terms (including Letter of Credit - LC).
- Negotiated and compared freight rates with forwarder and carrier to acquire cost-effective contracts.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
CUSTOMER EXECUTIVE
WATSONS PERSONAL CARE STORES PTE LTD
06.2019 - 06.2021
- Processed customer service orders promptly to increase customer satisfaction.
- Offered hands-on assistance to customers, assessing needs and maintaining current product knowledge of consumer preferences.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Trained new staff in successful strategies to meet operational, daily, weekly and monthly sales targets.
- Mentored team members to enhance professional development and accountability in workplace.
- Rotated merchandise and displays to feature new products and promotions.
- Promoted security awareness to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
BUSINESS DEVELOPMENT MANAGER
EOS SYSTEMS SDN BHD
02.2019 - 05.2019
- Delivered recommendations to long-term accounts (especially SMEs) to promote brand awareness to key audience.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Consolidated customer's company application form and relevant documents before submit to bank.
- Followed up with bank on periodic basis to keep customer updated on application status.
- Guided and provided after sales service to existing customers.
OPERATION EXECUTIVE
AGENSI PEKERJAAN BITZ SDN BHD
11.2017 - 02.2019
- Proposed new business opportunities to resolve company's manpower issue.
- Leaded and managed part-time promoter request from customer up to 97% and above fulfillment rate every week.
- Applied excellent problem solving, process development and strategic implementation skills to lead and support all areas of operations.
- Guided and arranged supervisors on setting up every event execution.
- Prepared sales report and present to client after every event execution.
- Researched on market and aware of market trending.
- Learned to write business proposal.
INTERNSHIP
SAINT GOBAIN MALAYSIA SDN BHD
02.2017 - 04.2017
- Performed bank reconciliation daily and month end closing by Microsoft Excel and SAP.
- Sorted and organized files, spreadsheets and reports.
- Reported back to Finance Manager on day-to-day tanks and responsibilities.
Education
BACHELOR DEGREE - BUSINESS ADMINISTRATION
TUNKU ABDUL RAHMAN UNIVERSITY COLLAGE
KUALA LUMPUR, MALAYSIA09.2017
STPM -
SMK KHIR JOHARI
KEDAH, MALAYSIA2014
SPM -
SMJK SIN MIN
KEDAH, MALAYSIA2011
UPSR -
SRJK SIN MIN
KEDAH, MALAYSIA2007
Skills
- Manage Shipping
- Shipping Regulations
- Shipping Preparation
- Shipping Documentation
- International Shipments
- Shipping Procedures
- Microsoft Office
Languages
English
Advanced (C1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Advanced (C1)
Timeline
OPERATION EXECUTIVE
LEGEND LOGISTICS SINGAPORE PTE LTD
07.2023 - Current
SHIPPING OPERATION EXECUTIVE
BNF INDUSTRIES PTE LTD
07.2021 - 07.2023
CUSTOMER EXECUTIVE
WATSONS PERSONAL CARE STORES PTE LTD
06.2019 - 06.2021
BUSINESS DEVELOPMENT MANAGER
EOS SYSTEMS SDN BHD
02.2019 - 05.2019
OPERATION EXECUTIVE
AGENSI PEKERJAAN BITZ SDN BHD
11.2017 - 02.2019
INTERNSHIP
SAINT GOBAIN MALAYSIA SDN BHD
02.2017 - 04.2017
BACHELOR DEGREE - BUSINESS ADMINISTRATION
TUNKU ABDUL RAHMAN UNIVERSITY COLLAGE
STPM -
SMK KHIR JOHARI
SPM -
SMJK SIN MIN
UPSR -
SRJK SIN MIN
Similar Profiles
Faris MartoyoFaris Martoyo
Logistics Supervisor at Grocery Logistics of Singapore Pte LtdLogistics Supervisor at Grocery Logistics of Singapore Pte Ltd
Eric ChanEric Chan
Traffic Controller at GKE Express Logistics Pte Ltd | SingaporeTraffic Controller at GKE Express Logistics Pte Ltd | Singapore
Wen Pei GohWen Pei Goh
Customer Service Representative Manager at Gowell Logistics (S) Pte Ltd, SingaporeCustomer Service Representative Manager at Gowell Logistics (S) Pte Ltd, Singapore