Jun Jie Chong
Summary
Proven Sales Merchandiser with a track record of enhancing product visibility and customer engagement at DKSH. Leveraged visual merchandising and CRM skills to significantly reduce out-of-stock instances and foster strong relationships with wholesalers. Known for a friendly demeanor and goal-oriented approach, consistently driving competitive advantage and team performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Merchandiser
Tong Garden Pte Ltd
08.2022 - 12.2022
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
- Monitored competitor activity, adapting strategies to maintain competitive advantage.
- Ensured optimal stock levels to meet customer demand, conducting regular inventory assessments.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Collaborated with marketing teams on promotional campaigns, driving higher customer engagement and loyalty.
Sales Merchandiser
DKSH
04.2021 - 08.2022
- Maximized shelf space utilization by optimizing product displays, leading to increased product visibility.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Updated pricing and signage to complete product displays and educate customers.
- Managed and maintained purchase orders and invoices.
- Cultivated relationships with wholesalers and distributors to increase inventory availability.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Trained new sales merchandisers on company policies, products, and best practices to ensure consistent high-quality performance across the team.
Education
ACCA - Accounting
Kaplan
Singapore, Null, Singapore12-2025
Skills
- Goal oriented
- Sales strategies
- Visual merchandising
- Store maintenance
- Friendly and outgoing
- Reliable and punctual
- Product inventory counts
- Stock replenishment
- Planogram design
- Customer relationship management (CRM)
Certification
ACCA Diploma in Accounting and Business (Year 2023)
ACCA Advanced Diploma in Accounting and Business (Expected Jan 2025)
Timeline
Sales Merchandiser
Tong Garden Pte Ltd
08.2022 - 12.2022
Sales Merchandiser
DKSH
04.2021 - 08.2022
ACCA - Accounting
Kaplan
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