Jun Hui KwoK
Hospitality & Logistics
Singapore
Summary
Experienced leader with strong background, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Knows the importants of keeping everything confidential
Overview
10
10
years of professional experience
Work History
Owner
Tang Movers
11.2020 - 01.2025
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Self discipline with time & monetary managments
- Good at Executing task at last minute
Driver, Warehouse Orders
Grab
05.2018 - 11.2020
- Attended defensive driving course
- Customer service and privacy required
- Self time management
Driver, Warehouse Orders
The Veg Kitchen
07.2017 - 03.2018
- Maintained safe driving records by strictly following traffic rules and regulations.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
- Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.
- Assisted in inventory management, ensuring accurate record-keeping and timely processing of orders.
Trainee
W Hotel
10.2014 - 04.2015
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions
- Supported departmental tasks to increase understanding of industry processes.
Education
Nitec - Tourism And Hospitality
ITE
Collage West04.2015
Skills
- Customer relations
- Small business operations
- Relationship building
- Client service
- Project management
- Operations management
- Business management
- Business planning
- Strategic planning
- Project estimating
- Staff management
- Marketing
- Team oversight
- Business marketing
- Negotiation
- Product branding
- Bidding processes
- Contract management
- Cost reduction
- Partnership development
- Customer service
- Decision-making
- Teamwork and collaboration
- Team leadership
- Scheduling
- Quality assurance
- Inventory management
- Business leadership
- Inventory tracking and management
- Schedule management
- Budget control
- Operations oversight
Languages
Chinese (Mandarin)
Advanced (C1)
English
Advanced (C1)
Chinese (Cantonese)
Intermediate (B1)
Timeline
Owner
Tang Movers
11.2020 - 01.2025
Driver, Warehouse Orders
Grab
05.2018 - 11.2020
Driver, Warehouse Orders
The Veg Kitchen
07.2017 - 03.2018
Trainee
W Hotel
10.2014 - 04.2015
Nitec - Tourism And Hospitality
ITE
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