Jun Hao Tan
Summary
Dynamic and results-oriented professional with experience in food service and administrative roles, notably with the Jumbo Group. Excelled in enhancing customer satisfaction and operational efficiency through expert menu knowledge and superior organizational skills. Demonstrated proficiency in food safety practices and a professional attitude, contributing to significant improvements in service quality and workplace morale.
Developed strong organizational skills within fast-paced office environment. Demonstrated ability to manage schedules, handle correspondence, and support team projects effectively. Looking to leverage these transferrable skills to add value and drive results in different industry.
Overview
3
3
years of professional experience
Work History
Food Server
Jumbo Group
03.2024 - 05.2024
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
Administrative Assistant
Singapore Armed Forces
05.2022 - 02.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Food Server
Jumbo Group
11.2021 - 01.2022
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
Sales Assistant
Converse
09.2021 - 10.2021
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Education
High School Diploma -
Dunman High School
Mountbatten11-2021
Skills
- Food handling
- Professional attitude
- Order taking
- Cleanliness standards
- Order accuracy
- Food station setup
- Supply restocking
- Data entry
Martial Arts
Close to 4 years of experience with Boxing, dabbled in Muay Thai and Taekwondo, and looking to add Kyokushin Karate into the mix.
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Advanced (C1)
Timeline
Food Server
Jumbo Group
03.2024 - 05.2024
Administrative Assistant
Singapore Armed Forces
05.2022 - 02.2024
Food Server
Jumbo Group
11.2021 - 01.2022
Sales Assistant
Converse
09.2021 - 10.2021
High School Diploma -
Dunman High School
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