Jun Hao Khoo
Summary
A dynamic Business Development Director with a proven track record at JHS KHOO Holdings Pte Ltd, I excel in customer engagement and relationship management. Spearheaded market expansion and client portfolio growth, leveraging skills in research and training. Renowned for transforming challenges into lucrative opportunities through strategic planning and team mentorship.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Therapy Assistant
Homage
Singapore
12.2024 - Current
- Reviewed journals and various recourse actions to collect information on treatment and therapies for Mental Health condition.
Educated patients and families on therapeutic exercises, techniques, and home programs for continued success posttreatment.
Played an active role in discharge planning processes to ensure a smooth transition from clinical settings to home environments.
Efficiently navigated insurance claims procedures for clients, minimizing financial barriers to accessing therapeutic services.
Business Development Director
JHS KHOO Holdings Pte Ltd
03.2024 - Current
- Negotiated and closed long/short-term agreements with new clients in assigned territory.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Completed and submitted monthly reports to support executive decision making.
- Analyzed market trends and customer needs to identify new business development opportunities.
- Collaborated with marketing department to maintain proper branding.
- Kept meticulous client notes and updated account information in company databases.
Management Executive
Tele-Centre Services Pte Ltd
06.2022 - 02.2024
- Streamlined operations for improved efficiency and through process optimization.
- Mentored junior staff members in professional development, contributing to an overall positive work culture within the organization.
- Strengthened client relationships with consistent communication and proactive problem-solving efforts.
- Drove continuous improvement efforts across the organization by instilling a culture of learning and open dialogue, leading to enhanced operational performance and employee satisfaction.
- Developed comprehensive business plans, outlining growth opportunities and strategic objectives.
Loan Officer
Lending Bee Pte Ltd
03.2021 - 11.2021
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with customers through high levels of customer service.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
- Maintained strict confidentiality of bank records and client information.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
Personal Financial Consultant
Swift Capital (S) Holdings Pte. Ltd.
01.2017 - 12.2018
- Examined clients' overall financial situation by reviewing income, assets, debts, expenses and credit reports.
- Created debt management plans, spending plans and budgets to assist clients in meeting financial goals.
- Promoted products and services by conducting financial planning to clients
- Evaluated financial reporting systems, accounting and collection procedures and investment activities to make recommendations for changes to procedures, operating systems, budgets and other financial control functions.
Education
Bachelor of Arts - Psychology & Business Markerting
Murdoch University
Singapore 04.2001 -
Skills
Customer engagement
Timeline
Therapy Assistant
Homage
12.2024 - Current
Business Development Director
JHS KHOO Holdings Pte Ltd
03.2024 - Current
Management Executive
Tele-Centre Services Pte Ltd
06.2022 - 02.2024
Loan Officer
Lending Bee Pte Ltd
03.2021 - 11.2021
Personal Financial Consultant
Swift Capital (S) Holdings Pte. Ltd.
01.2017 - 12.2018
Bachelor of Arts - Psychology & Business Markerting
Murdoch University
04.2001 -
Similar Profiles
Joshua VargasJoshua Vargas
Freelance Care Professional at HomageFreelance Care Professional at Homage
Presha MaaranPresha Maaran
Operations Assistant at HomageOperations Assistant at Homage
Ben LaytonBen Layton
Prep Cook / Food Runner at HomagePrep Cook / Food Runner at Homage